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Leader Sales Guest Experience

Hand & StonePanama City Beach, Florida

$60,000 - $80,000 / year

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Overview

Schedule
Full-time
Part-time
Flexible-schedule
Career level
Senior-level
Compensation
$60,000-$80,000/year
Benefits
Career Development
Retirement Savings
Health Insurance

Job Description

Responsive recruiter
Benefits:
  • IRA w/company match 3%
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
Guest Experience Sales Leader
This isn’t a back-office, administrative role — it’s a front-line leadership position where your success is measured by how well you and your team do two things:
  • Delivering an outstanding customer experience
  • Meeting and exceeding sales and membership goals
Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people, celebrating wins, and creating memorable experiences for customers — this role is for you!
What You’ll Do
  • Lead daily huddles that energize and align the team. Lead by example, walk the talk.
  • Build, coach, and motivate a team to crush sales and membership goals.
  • Keep the customer experience at the heart of everything — from check-in to check-out.
  • Celebrate wins, recognize talent, and grow your team’s confidence and skills.
  • Roll out promotions, contests, and community events that bring the spa to life.
  • Own the numbers — track results and turn insights into action plans that win.
    • What We’re Looking For
  • 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
  • A high emotional IQ motivator who thrives on coaching and team development.
  • Goal-oriented with a proven track record of driving results.
  • An excellent communicator who inspires positivity and accountability.
  • Someone who leads from the front desk and breakroom — not from the office.
    • Why You’ll Love It Here
  • Competitive base pay + monthly and quarterly performance bonuses.
  • Benefits and employee perks.
  • Ongoing leadership development and training — shaped with your input.
  • A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day. 
    • Team outings.  Even a company cruise.  
  • Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future as we have additional spas in our development plan.
    • Ready to lead, inspire, and grow with a team that loves what they do? Apply today and let’s build success together!
    Compensation: $60,000.00 - $80,000.00 per year

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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    FAQs About Leader Sales Guest Experience Jobs at Hand & Stone

    What is the work location for this position at Hand & Stone?
    This job at Hand & Stone is located in Panama City Beach, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Hand & Stone?
    Candidates can expect a pay range of $60,000 and $80,000 per year.
    What employment applies to this position at Hand & Stone?
    Hand & Stone lists this position under the following employment categories:
    • Full-time
    • Part-time
    • Flexible-schedule
    What experience level is required for this role at Hand & Stone?
    Hand & Stone is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Hand & Stone for this role?
    Hand & Stone offers following benefits: Career Development, Retirement Savings, Health Insurance, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Hand & Stone?
    You can apply for this role at Hand & Stone either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.