Learning Management System Course Specialist

• Monitor ATIS/Blackboard to ensure stability and performance supporting organizational courses.
• Provide dedicated ATIS management for each assigned course across the full lifecycle (planning, build, delivery, sustainment, archival).
• Perform course creation and sustainment for new and existing courses following the approved Blackboard Naming Convention.
• Coordinate course setup activities including shells, roles, permissions, tools, grading schema, and content structure.

• Recommend new technologies, ATIS updates, mobile applications, and capability improvements to enhance delivery and user experience.
• Plan and coordinate approved Army Training Support Center (ATSC) upgrades with LMS users to minimize downtime and loss of availability.
• Support change communication and user readiness activities related to upgrades (release notes, quick guides, training refresh).

• Serve as the ATIS/Blackboard SME supporting Government development and customization of LMS course frameworks.
• Advise on LMS selection/approach per program of instruction (POI), blended learning requirements, complexity, and instructional intensity.
• Attend developmental meetings and In-Process Reviews (IPRs) as required to gather requirements, resolve concerns, and propose solutions.
• Translate training and operational requirements into practical LMS configuration and course design recommendations.

• Provide hands-on training to Government users (instructors, course managers, content developers) to enable efficient, productive use of the LMS.
• Conduct training enabling user-level functions including:
  • Ensure training is delivered to new users within 10 working days of arrival to the organization.
  • Assist instructors with class facilitation within the LMS environment.
• Perform manager-level technical remedies for ATIS/LMS issues including:
  • Collaborate with local agencies and coordinate with ATSC (as applicable) to troubleshoot and remediate systemic issues.

• Serve as the primary point of contact (POC) for enrollment/disenrollment of Government users.
• Authorize and manage access for students, instructors, writers, and other Government personnel per Government direction.
• Ensure users can access via specified terminals and devices (e.g., government furnished equipment, personal electronic devices) as directed.

• Monitor, analyze, and report Blackboard/ATIS usage, performance, and availability to support Government assessment.
• Provide a written report at least monthly and meet with customer to review.

• Safeguard all course testing materials and ensure access is restricted to authorized personnel only.
• Enforce test material controls to prevent distribution to users not authorized by the customer.
• Ensure authorized users are identified as Test Control Officers (TCOs) via official memorandum signed by the approval authority.

• Support Blackboard as the current LMS while maintaining readiness to support alternate LMS platforms if directed by the Army.
• Complete all requisite training to support Army Distributed Learning should a system other than Blackboard be adopted during the contract period.

• Must possess and maintain a CompTIA Security+ or higher certification.
• Must have and maintain a SECRET clearance.
• Must provide proof of experience associated with the Army Disturbed Learning Systems. Proof of experience to be submitted for consideration:
  • Two (2) or more years of experience developing courses with LMS
  • Two (2) or more years of experience administering courses in LMS
  • Two (2) or more years of experience managing community engagement with LMS
  • Two (2) of more years of experience managing content in LMS
  • Two (2) or more years of experience developing and sustaining online training sites
• Demonstrated experience managing LMS environments (Blackboard preferred), including course build, sustainment, troubleshooting, and user administration.
• Experience supporting distributed learning and blended learning delivery models.
• Strong knowledge of LMS tools: assessments, surveys, gradebook, roles/permissions, analytics, content management.
• Ability to analyze performance/availability metrics and produce clear reports with actionable recommendations.
• Experience delivering training to varied user groups (instructors, admins, developers).

Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team.

A3T offers excellent benefits to enhance the work-life balance, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long-Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
• Parking/Travel Reimbursement (metropolitan areas)

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