Leasing Consultant

KPMDallas, TX

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

KPM is seeking a dynamic and customer-focused Leasing Consultant to join our vibrant team. As a Leasing Consultant at KPM, you will play a vital role in connecting prospective residents with their ideal homes, ensuring a smooth and positive leasing experience. You will serve as the primary point of contact for potential tenants, guiding them through the rental process from inquiry to lease signing. This role requires excellent interpersonal and communication skills, a strong attention to detail, and a passion for providing outstanding customer service. You will work closely with the management team to maintain high occupancy rates and promote the community’s amenities and benefits effectively. The ideal candidate is proactive, organized, and can thrive in a fast-paced environment while maintaining professionalism and a welcoming demeanor. Join KPM and be part of a dedicated team that values integrity, teamwork, and excellence in delivering exceptional leasing services. This is an excellent opportunity to grow your career in property management within a supportive and growth-oriented company environment.

Responsibilities

Greet and assist prospective tenants, providing detailed information about available rental properties and community features.
Schedule and conduct property tours, showcasing units and answering questions to highlight the benefits of leasing with KPM.
Process rental applications, screen applicants for eligibility, and assist in preparing lease agreements.
Maintain accurate records of prospective tenant interactions and follow up to nurture leads and close leasing opportunities.
Respond promptly to inquiries via phone, email, and in-person to ensure a high level of customer satisfaction.
Collaborate with property management to coordinate move-ins and address lease renewals or terminations.
Promote community events and initiatives to prospective and current residents, helping to foster a vibrant living environment.

Requirements

Proven experience in leasing, sales, or customer service, preferably within the property management or real estate industry.
Excellent verbal and written communication skills, with the ability to engage and build rapport with diverse clientele.
Strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced setting.
High school diploma or equivalent; additional education or certifications related to real estate are a plus.
Proficiency in using property management software and Microsoft Office Suite.
Ability to work flexible hours, including weekends and evenings, as needed to accommodate prospective tenant schedules.
A professional and positive attitude coupled with a commitment to providing outstanding customer service.

Benefits

About the Role

We're looking for a Leasing Consultant who genuinely likes people and likes to win. You'll be the first face a prospect sees and the reason many of them sign — giving tours, following up on leads, closing applications, and keeping current residents happy enough to renew.

This is a sales role wrapped in hospitality. If you can hold a conversation, keep your follow-up organized, and get satisfaction out of hitting a number, you'll do well here.

What You'll Do

Leasing & Sales

Greet walk-ins, answer calls and internet leads, and schedule appointmentsTour models, available units, and amenities; match prospects to the right floor plan

Follow up on every lead until it closes or dies — phone, text, and emailProcess applications: income and credit screening, verification, and approvals

Prepare and execute lease documents, addenda, and renewal agreementsMaintain accurate guest cards, traffic logs, and conversion data in the property management system

Hit individual weekly leasing, closing-ratio, and follow-up goals

Marketing & Outreach

Conduct competitor market surveys and report on pricing, specials, and concessions

Contribute photos, video, and content for social media and listing sitesSupport outreach to local employers, referral partners, and neighborhood businesses

Help plan and staff resident events and leasing promotionsKeep models, the tour path, and the leasing office show-ready every day

Resident Relations & Retention

Welcome new residents and complete move-in orientations and paperworkRun renewal outreach and lease-expiration follow-up

Take service requests, route them to maintenance, and follow up to confirm resolutionAssist with resident communications, packages, and general office coverage

Operations Support

Walk vacant units for market-ready condition before showingsNote curb appeal, safety, and maintenance issues while walking the property

Assist with renewals paperwork, notices, and file maintenance in compliance with Fair Housing lawSupport the office team with general administrative tasks as needed

What You Bring

Required

High school diploma or equivalent1+ year in sales, leasing, hospitality, retail, restaurants, or another customer-facing role

Comfortable asking for the sale and following up persistently without being pushyStrong written and verbal communication; professional phone and email presence

Basic computer skills (email, calendars, Microsoft Office or Google Workspace)Availability to work Saturdays and occasional evenings during peak leasing season

Valid driver's license and reliable transportation

Preferred

Prior multifamily leasing experience

Working knowledge of Yardi, Entrata, Rent manager, RealPage, or comparable property management softwareFamiliarity with Fair Housing requirements and the Texas Residential Landlord and Tenant Act

Bilingual (English/Spanish)

What Success Looks Like

Closing ratio — you convert tours to applications at or above the property goal

Follow-up discipline — no lead sits in the system untouchedOccupancy — you treat the vacancy report as your scoreboard

Renewals — residents know you by name and want to stay

Physical Requirements

Must be able to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 lbs; sit or stand for extended periods; and work outdoors in Phoenix summer heat during tours and outreach events.

Compensation & Benefits

Competitive hourly rate

Per-lease commissions and renewal bonusesMonthly or quarterly leasing performance bonus

Housing discount (if applicable)Medical, dental, and vision insurance

Paid time off and holidaysPaid training and a clear path to asst mgr

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FAQs About Leasing Consultant Jobs at KPM

What is the work location for this position at KPM?

This job at KPM is located in Dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at KPM?

Employer has not shared pay details for this role.

What employment applies to this position at KPM?

KPM lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at KPM?

KPM is looking for a candidate with "Entry-level" experience level.

What benefits are offered by KPM for this role?

KPM offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at KPM?

You can apply for this role at KPM either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.