Leasing Manager

• Meet or exceed occupancy targets and maintain desired occupancy through proactive leasing strategies and student-housing-focused leasing plans.
• Complete weekly leasing/traffic reports and bi weekly market surveys to monitor competitive positioning and evaluate the effectiveness of concessions and promotions.
• Lead, supervise, and coach full-time leasing consultants, part-time student leasing consultants, and leasing interns to achieve leasing goals.
• Build a strong, high-performing team through training in sales techniques, customer service, and product knowledge.
• Execute professional follow-up communications and leasing activities; track prospect activity, and ensure lease applications are processed timely.
• Maintain accuracy and organization in leasing files, reports, and administrative documentation.
• Build relationships with local university programs, student organizations, and local businesses.
• Coordinate promotional events and resident referral programs.
• Address resident concerns promptly and professionally, escalating when necessary; maintain high resident satisfaction through effective communication; and ensure incoming residents receive a five-star move-in experience in coordination with maintenance.
• Coordinate and review the apartment make-ready schedule in conjunction with the Property Manager to ensure work is completed timely, along with conducting pre- and post-move-out inspections.
• Support daily property operations to ensure efficient on-site activities, adherence to company policies, and timely reporting of property issues that may impact leasing success.
• Other duties as assigned.

• Bachelor’s Degree from an accredited college or university preferred; relevant experience may be considered in lieu of a degree.
• Valid driver's license and reliable vehicle required.
• Technically proficient in Microsoft Office Suite and property management software (Entrata preferred).
• Flexible availability, including evenings and weekends, especially during peak leasing and summer turnover periods.
• Stable, progressive work history with 3+ years experience in leasing or property management (student housing portfolio experience preferred).
• Experience motivating and developing a leasing team.
• Forward-thinking problem solver who thrives on meeting goals and delivering positive outcomes for the property and team.
• Capable of handling multiple priorities in a fast-paced, high-volume environment.
• Exhibits a professional demeanor; communicating effectively, both verbally and in writing, with residents and prospective residents.

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