Leasing Specialist

Title: Leasing Specialist

Property: 21st Ave Apartments

Location: Rochester, Minnesota, on-site position

Pay rate range: $19 - $21 per hour

Schedule: part-time, 26 - 30 hours per week

The Leasing Specialist is responsible for attracting, engaging, and securing prospective residents while delivering exceptional customer experience. This role serves as the primary point of contact for prospects, guiding them through the leasing process and supporting overall occupancy and revenue goals.

Job duties:

· Greet and assist prospective residents in person, by phone, and online

· Conduct property tours and effectively present community features and amenities

· Explain lease terms, rental rates, and community policies clearly and accurately

· Process rental applications, screenings, and lease documentation

· Follow up with prospects to drive leasing conversions

· Maintain accurate records in property management software

· Ensure compliance with Fair Housing laws and company policies

Qualifications:

· 1+ year of leasing, sales, or customer service experience preferred

· Strong communication and interpersonal skills

· Sales-oriented mindset with attention to detail

· Proficiency with AppFolio property management software a plus

· Ability to work weekends and flexible schedules as needed

Skills & Competencies

· Customer service excellence

· Sales and negotiation

· Organization and time management

· Problem-solving

· Professional presentation and demeanor

Work Environment:

· On-site apartment community or residential property

· Fast-paced, customer-focused setting

· Requires walking, standing, and touring units throughout the day

Candidates must pass a thorough background check and must provide valid work authorization.