Legal Intake Director

Long Island, NY | $100,000 + Benefits | Full-TimeThis Jobot Job is hosted by: Andrew HarrisonAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $100,000 - $125,000 per yearA bit about us:A well-established and growing Long Island plaintiff personal injury law firm is seeking an experienced Director of Intake / Intake Department Leader to lead and improve its high-volume intake operation.This is a hands-on leadership role for someone who understands that intake is both client service and a measurable business function. You’ll oversee the team, lead conversion, performance metrics, training, workflows, technology and the overall potential-client experience.Why join us?This is an opportunity to step into a high-impact leadership role with an established and growing plaintiff personal injury firm. You’ll have real ownership of the Intake Department and the ability to directly influence how the firm attracts, converts and serves new clients.

• $100K+ salary + benefits
• Senior leadership role with direct access to firm leadership
• Take ownership of an established, high-volume Intake Department
• Opportunity to build and develop your team
• Implement new processes, technology, automation and AI
• Use real data and KPIs to drive performance and improve conversion
• Make a measurable impact on the continued growth of the firm
• Join an established plaintiff PI practice handling significant cases across multiple practice areas

Job DetailsWhat We’re Looking For:

• 5+ years of progressive leadership experience in legal intake, plaintiff PI, client acquisition, lead conversion or a comparable high-volume operation
• Experience managing an intake, call center or lead-conversion team
• Strong understanding of KPIs, conversion metrics and performance reporting
• Experience improving processes and holding teams accountable
• Strong leadership, coaching and analytical skills
• Experience with CRM, case-management, call-tracking or intake technology

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button._{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy}