Legal Office Manager (129)

DHA, Housing Solutions for North Texas

Legal Office Manager

Salary: $59,508 - $68,434

Join the team dedicated to providing affordable housing solutions across North Texas.

DHA, Housing Solutions for North Texas' mission is to provide affordable, quality housing and access to supportive resources across the region. As a fraud investigator at DHA, you play a key role in accomplishing the agency's goals by providing essential administrative and operational support to the department. Oversee the administrative day-to-day functions of the OGC, ensuring the office operates efficiently, in compliance with federal, state and local laws and policies, and in accordance with DHA's policies, procedures and mission driven objectives.

Enjoy these benefits when you join the DHA team!

Flex Work: 4.5 or 4-Day Work Week

Paid Time Off + 12 Paid Holidays

Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan

Tuition Reimbursement

Employee Assistance Program: Financial, Legal, Mental Health and Counseling

Medical, Dental and Vision Plans

Section 125 Pre-Tax Cafeteria Plan

Health Savings and Flexible Spending Accounts

Term Life Insurance: Short- and Long-term Disability Plans

Key Responsibilities

• Oversee the day-to-day administrative and operational functions of the Office of General Counsel, ensuring efficient workflow, resource management, maintains the OGCs calendaring and adherence to established policies and procedures.
• Develop, implement, and maintain Standard Operating Procedures (SOPs) for the OGC and other impacted departments, ensuring consistency, timeliness, regulatory compliance, and operational best practices.
• Manage, evaluate, and administer software platforms and legal technology tools utilized by OGC staff, including case management systems, document management systems, and related applications; coordinate procurement of such systems, licensing, upgrades, and user access.
• Monitor office budgets and expenditures in coordination with the General Counsel and Associate General Counsel, tracking invoices, legal fees, and departmental expenses.
• Serve as the primary liaison between the OGC and other departments within DHA, facilitating communication, scheduling appointments, coordinating cross-departmental initiatives, and ensuring alignment with legal and organizational priorities.
• Correspond and coordinate with outside law firms, outside counsel, courts, regulatory agencies, and other external entities on behalf of the OGC, ensuring timely and accurate communication and follow-up.
• Coordinate responses and submissions to government agencies, including the U.S. Department of Housing and Urban Development (HUD) and applicable state agencies, as directed by the General Counsel or Associate General Counsel.
• Oversee and manage the lease enforcement process, including coordinating eviction proceedings, tracking case statuses, maintaining accurate records of enforcement actions, and liaising with property management staff, outside counsel, and courts to ensure timely resolution.
• Maintain a tracking system for lease enforcement cases, deadlines, and outcomes; generate reports for OGC and DHA executive leadership.
• Coordinate with and train relevant departments to ensure consistent and up-to-date application of lease enforcement policies and procedures across the DHA's portfolio.
• Schedule, coordinate, and provide administrative support for DHA's Board of Commissioners or DHA affiliated entity meetings, including preparing, distributing, and filing meeting notices, agendas, and supporting materials in compliance with the Texas Opening Meetings Act.
• Maintain a working knowledge of the Texas Open Meetings Act (Chapter 551, Texas Government Code) to ensure all Board and affiliated entity meetings are properly noticed, conducted, and documented in accordance with statutory requirements.
• Coordinate the preparation and timely filing of all required meeting notices with appropriate governmental bodies and ensure public posting requirements are satisfied.
• Maintain and organize official minutes, resolutions, and Board records in accordance with applicable retention schedules and legal requirements.
• Maintain a working knowledge of the Texas Public Information Act (Chapter 552, Texas Government Code) and assist with the timely processing and coordination of public information requests received by the OGC, including routing requests to appropriate staff, tracking deadlines, and coordinating responses or referrals to the Office of the Attorney General.
• Plan, coordinate, and facilitate training programs for OGC staff and other DHA departments on legal, compliance, and procedural topics.
• Identify training needs and work with the General Counsel and Associate General Counsel to develop ongoing professional development opportunities for legal and administrative staff. Prepare all training related registrations and any necessary travel documents for OGC staff.
• Maintain organized and accurate legal files, correspondence, and records in the OGC's management systems in compliance with applicable retention policies and confidentiality requirements.
• Assist with tracking regulatory deadlines, litigation calendars, contract expirations, and other critical OGC dates and milestones.
• Receive, review and conduct preliminary investigation of complaints and lawsuits involving DHA, ensuring proper documentation and timely routing to the appropriate legal staff and/or department.
• Assist in the preparation of legal documents, including but not limited to leases, motions, contract amendments, and Memoranda of Understanding / Agreement (MOUs/MOAs), under the direction of the General Counsel or Associate General Counsel.
• Assessing litigation numbers to new matters and maintain accurate tracking of all active cases, critical deadlines, court dates, and key milestones within the OGC's case management system.
• Greet tenants, clients, visitors, and DHA personnel in a professional and courteous manner, providing a welcoming and responsive point of contact for the OGC.
• Answer incoming calls and inquiries professionally, offering appropriate assistance and directing callers to the correct staff or resources as needed.
• Explain the nature of DHA's housing programs, procedures, and services to clients, outside attorneys, and law firms in a clear, accurate and professional manner.
• Maintain strict confidentiality with respect to all work-related matters, client information, litigation / strategy, and privileged communication in accordance with applicable DHA policies as well as legal and ethical standards.

Knowledge and Skills for Success

A successful Legal Office Manager has…

• Knowledge of DHA policies and procedures.
• Knowledge of the principles of record keeping and records management.
• Knowledge of legal principles and procedures.
• Knowledge of Texas civil and criminal law and judicial procedures.
• Knowledge of legal terminology and forms.
• Knowledge of business English, spelling, arithmetic, punctuation and grammar.
• Knowledge of office practices and procedures.
• Excellent written communication skills.
• Skill in data entry and preparing reports and complex forms.
• Skill in operating a personal computer utilizing a variety of business software including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Skill in maintaining files and taking notes.
• Skill in maintaining confidentiality and dealing effectively with legal inquiries and problems.
• Skill in effective communication, both verbal and written.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.
• Ability to multitask and prioritize in a fast-paced environment.
• High level of professionalism and discretion.