Legal On-Site Services Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Legal On-Site Services Specialist Baltimore, MD (onsite) 6+ Months Temp to perm Mon-Fri 9am-6pm Summary The Legal Senior On-Site Services Specialist supports daily operations within a legal office environment by managing high-volume print production, document scanning, mail processing, shipping/receiving, and hospitality services. This role works closely with legal professionals including attorneys, paralegals, project managers, and legal secretaries to ensure accurate, confidential, and time-sensitive document handling and office support. Responsibilities Operate high-volume copy, print, scanning, bindery, and finishing equipment in a legal office environment. Handle sensitive and confidential legal documents with a high level of accuracy and discretion. Perform document imaging, OCR processing, file conversion, formatting, naming, and electronic file management. Process, scan, sort, distribute, and deliver incoming and outgoing mail and packages. Support shipping and receiving operations, including package tracking and delivery coordination. Operate and troubleshoot office equipment including copiers, scanners, postage machines, and related technology. Maintain copier functionality, perform routine inspections, clear jams, replenish supplies, and escalate technical issues when necessary. Manage records, billing logs, inventory reports, service logs, and meter tracking. Coordinate print and production requests while meeting strict deadlines and quality standards. Provide professional customer support to attorneys, paralegals, legal secretaries, associates, partners, and other office staff. Assist with off-site project coordination, electronic file transfers, and document production workflows. Maintain organized work areas and ensure print and mail service areas remain stocked and operational. Support hospitality and business center operations as needed. Perform additional administrative and operational duties as assigned. Requirements High school diploma, GED, or equivalent work experience required. Minimum 1 year of experience in a legal office or legal services environment strongly preferred. Prior experience in print production, copy services, mail services, or document management preferred. Strong customer service, communication, and professionalism skills required. Ability to handle confidential legal documents with discretion and accuracy. Proficiency with Microsoft Office Suite, email systems, and document management software. Experience operating high-volume printers, scanners, postage machines, and related office equipment preferred. Ability to manage multiple priorities and work effectively under pressure and tight deadlines. Strong troubleshooting, organizational, and problem-solving skills. Knowledge of shipping, receiving, and mail handling procedures preferred. Ability to work independently and adapt to changing operational needs. Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.