Legal Operations Lead, CLM & Technology

We are looking for a Legal Operations professional who is passionate about using technology to tackle operational problems. In this role, you will own and administer our legal tech tools while also leading initiatives that use technology to streamline how the legal team works. You will spot gaps before others see them, create scalable solutions, and partner with teams across Figma to drive cross-functional alignment and build a more efficient contracting motion. As Figma grows, our legal systems and operational processes become increasingly critical to our success, and you will be at the center of crafting that future.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Maintain and optimize the legal team's tooling ecosystem, with a focus on managing our CLM (Ironclad) and AI-tools (like Ivo and Luminance).
• Serve as the primary administrator for Ironclad, managing workflow configuration, template management, and integrations (including Salesforce).
• Identify operational inefficiencies and implement scalable, technology-driven solutions that support Figma's business growth.
• Design streamlined, technology-enabled legal processes and build systems for tracking and displaying key performance metrics.
• Partner with legal leadership and cross-functional teams (e.g., Sales Ops, Biz Systems) on scalable systems design, while supporting broader project management and administrative needs.

We'd love to hear from you if you have:

• 5+ years of experience in legal operations or legal technology management in a high-growth environment, with strong project management and cross-functional leadership skills.
• Hands-on expertise with Ironclad administration (workflow configuration, templates, troubleshooting) and experience implementing AI or automation tools in legal workflows.
• Clear, empathetic communicator with the ability to simplify complexity, influence stakeholders, guide teams through change, and build strong, credible partnerships across the organization.
• Ability to translate operational problems into structured, scalable solutions through technology, process design, and systems thinking.
• A data-informed approach to diagnosing issues, setting priorities, and measuring impact.

While it's not required, it's an added plus if you also have:

• Experience in a fast-scaling SaaS environment.
• Familiarity with commercial, privacy, product counseling, corporate governance, or other specialized legal workflows.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.