Legal Senior Onsite Service Specialist

Legal Senior Onsite Service Specialist Pay rate: $18.00/hour-$20.00/hour, DOE Hours: 9:00am- 6:00pm Location: Pittsburgh, PA Temp to hireSummary:

• Daily duties include Mail processing, Copy production, Digital Imaging, Hospitality (kitchen stocking & conference room set-up), and Daily client interaction face to face and via phone & email. Legal background is preferred; strong corporate office experience is equally valuable especially for candidates with solid technical skills or experience supporting hybrid teams.
• Exceptional verbal and written communication skills are essential.
• Candidates with background in copy/print services, mailroom operations, or hospitality are strongly preferred.
• This individual handles sensitive information discreetly, navigates complex workflows with minimal oversight, and provides proactive, onsite support.
• Must be able to lift 20 lbs unassisted, the location is split among 4 floors, there are walking and lifting requirements.
• Driving: No
• Dress Code: Business casual, can wear sold dark, clean, tennis shoes for comfort

Qualifications:

• Requires high school diploma or GED and1-2 years of related work experience.
• Minimum of 2 years experience in legal industry is highly desired.
• Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.
• Some related copy job experience is preferred.
• Working knowledge of copier and other related equipment and repair is preferred.
• Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
• Requires knowledge and understanding of shipping/receiving procedures.
• Basic electronics knowledge is preferred.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.