Legal Support Officer
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Overview
Remote
On-site
Compensation
$57-$60/hour
Job Description
Summary:
- Work Mode: Not specified
Responsibilities:
- Manage ongoing vendor engagement, service reviews, issue escalation, and performance oversight.
- Escalate critical service issues and oversee root cause analysis activities.
- Track vendor commitments, roadmaps, enhancement requests, and remediation plans.
- Manage relationships with senior stakeholders across Legal, Compliance, Risk, Operations, and Technology.
- Drive stakeholder communications and action tracking.
- Act as a trusted advisor for regulatory technology strategy and adoption.
- Gather and prioritize business requirements.
- Coordinate product testing and user acceptance activities.
- Monitor incidents, service tickets, defects, and user issues.
- Identify trends and systemic issues through management reporting.
- Ensure timely resolution of critical business-impacting events.
- Support onboarding of new business functions to regulatory technology platforms.
- Manage regulatory coverage discussions with business stakeholders.
- Support strategic growth initiatives and enterprise expansion opportunities.
- Support adoption and governance of AI-enabled regulatory technology capabilities.
- Coordinate AI feature testing and validation exercises.
- Partner with technology teams and vendors on AI enablement initiatives.
- Coordinate AI content ingestion and quality assurance activities.
- Prepare executive presentations, governance packs, and strategic recommendations.
- Produce management reporting and performance metrics.
- Present operational trends and strategic insights to senior management.
Requirements:
- Bachelor's degree or equivalent professional experience.
- Experience within Compliance, Legal, Risk, Regulatory Change, Operational Risk, Governance, or Financial Services.
- Strong stakeholder management skills with the ability to engage senior executives.
- Strong program management and organizational skills.
- Excellent written and verbal communication skills.
- Data analysis, reporting, and presentation experience.
- Ability to operate independently within a complex global organization.
- Advanced Microsoft Office skills, including PowerPoint and Excel.
Preferred Skills:
- Experience with AI-enabled business solutions.
- Experience managing global stakeholders across multiple regions.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Legal Support Officer Jobs at Axelon
What is the work location for this position at Axelon?
This job at Axelon is located in Tampa, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Axelon?
Candidates can expect a pay range of $57–$60 per hour for this role.
What employment applies to this position at Axelon?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Axelon?
You can apply for this role at Axelon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.