Legal Team Case Manager
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Overview
Compensation
$20-$24/hour
Job Description
Legal Team Case Manager
Legal Team Case Manager
(Full-Time | In-Office | Pre-Litigation)
Location: Ogden, UtahDepartment: Pre-LitigationReports To: Legal Team SupervisorEmployment Type: Full-Time / Hourly (Non-Exempt)Compensation Range: $20–$24/hour (DOE)
About the Role
We are seeking a motivated and detail-oriented Legal Team Case Manager to join our Pre-Litigation team. This role is responsible for managing inbound and outbound client communications and ensuring clients receive timely, professional, and compassionate support throughout the early stages of their case.
The Legal Team Case Manager plays a key role in gathering information, documenting interactions accurately, and supporting case progression. This position directly contributes to client experience and case quality and requires strong organization, follow-through, and communication skills.
What You'll Own
As a Legal Team Case Manager, you will be responsible for keeping cases organized, clients informed, and information accurate. Key responsibilities include:
- Communicating with clients and relevant third parties via phone, email, and written correspondence
- Handling inbound and outbound calls, emails, and messages in a professional and timely manner
- Conducting prompt and diligent follow-up on outstanding requests and documentation
- Establishing, maintaining, and updating detailed and confidential client records
- Preparing clear, professional written correspondence and internal documentation
- Navigating internal systems and following established firm procedures
- Collaborating with other departments to complete tasks and support case progression
- Responding to administrative inquiries and resolving routine questions
- Taking ownership of assigned tasks and following them through to completion
- Performing other related duties as assigned
What We're Looking For
This role is best suited for someone who brings:
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Exceptional organizational skills and attention to detail
- The ability to manage multiple tasks and priorities simultaneously
- Comfort working in a fast-paced environment
- Professionalism, discretion, and sound judgment
- Proficiency with Microsoft Office (Word, Outlook, Excel) and comfort learning new systems
- The ability to work independently while taking direction and feedback
Education & Experience
- High school diploma or equivalent required
- Associate degree in office administration or a related field preferred
- 1–2 years of experience in an administrative, customer service, or support role
- Experience in a professional office environment is helpful but not required
What Success Looks Like
- Clients receive timely, professional, and compassionate communication
- Case records are accurate, complete, and up to date
- Follow-ups are handled promptly and consistently
- Team members can rely on you to manage assigned responsibilities without constant oversight
- Nothing falls through the cracks, even during busy periods
Physical & Work Requirements
- Prolonged periods of desk and computer work
- Ability to lift up to 15 pounds as needed
- Work is performed in a professional office environment
Compensation & Benefits
- Competitive hourly pay ($20–$24/hour DOE)
- Health insurance
- Dental insurance
- 401(k) with company match
- Paid time off (PTO)
Compensation details: 20-24
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Automate your job search with Sonara.
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FAQs About Legal Team Case Manager Jobs at Lowe Law Group
What is the work location for this position at Lowe Law Group?
This job at Lowe Law Group is located in Ogden, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lowe Law Group?
Candidates can expect a pay range of $20–$24 per hour for this role.
What employment applies to this position at Lowe Law Group?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lowe Law Group?
You can apply for this role at Lowe Law Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.