Licensed Customer Service/Account Manager

Gregg McDonald AgencyPowell, WY

$18 - $22 / hour

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Overview

Remote

On-site

Compensation

$18-$22/hour

Job Description

We are seeking a Customer Service Representative who thrives in a structured, service-focused environment. Youll support daily operations, assist clients with policy needs, and help maintain the high standards our agency is known for.

Salary Range: $17.50 - $22.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Company discount on home and auto insurance

Responsibilities

Deliver friendly, professional customer service in person, by phone, and via email.

Process policy changes, payments, endorsements, and documentation with accuracy.

Assist clients with billing questions, coverage explanations, and claims support.

Maintain organized, compliance-ready records.

Support retention efforts, renewal outreach, and crossselling opportunities.

Uphold Farmers Insurance standards and agency expectations.

Requirements

Strong communication and customer service skills

Positive attitude and willingness to grow within the agency is a must
Reliable, detail-oriented, and able to follow established processes
Ability to multi-task and work well with others
Comfortable working in a fast-paced, service-driven office
Tech-savvy and able to navigate multiple systems
Have a genuine concern for others and a passion for taking care of people
Must currently have or attain your Wyoming Property and Casualty License within 90 days of hire. Studying on your time.

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FAQs About Licensed Customer Service/Account Manager Jobs at Gregg McDonald Agency

What is the work location for this position at Gregg McDonald Agency?

This job at Gregg McDonald Agency is located in Powell, WY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Gregg McDonald Agency?

Candidates can expect a pay range of $17.5–$22 per hour for this role.

What employment applies to this position at Gregg McDonald Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Gregg McDonald Agency?

You can apply for this role at Gregg McDonald Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.