Licensed Customer Service Representative (P&C)
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Overview
Job Description
Join a growing insurance agency in Paramus, NJ, where youll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.
Compensation
- Base salary of $55,000
- Retention commission: $2,000 $10,000+
- New business commission: $4,000 $10,000+
Location & Schedule
- On-site role based in Paramus, NJ
- Standard business hours
Why Join Us?
- Be part of a rapidly growing organization in the insurance industry
- Opportunity to expand your skills in both service and sales
- Collaborative and supportive team environment
- Direct impact on client satisfaction, retention, and agency success
Salary Range: $55000.00 per year
BenefitsAnnual Base Salary + Commission+ Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Gym Reimbursement
Employee Referral Bonus
Responsibilities
- Service and maintain existing homeowners and auto insurance policies
- Assist clients with policy changes, renewals, billing inquiries, and coverage questions
- Provide outstanding customer service to support client retention
- Identify opportunities to cross-sell and sell new home and auto policies
- Work directly with carriers to ensure efficient policy servicing and issue resolution
- Build and maintain strong client relationships through consistent communication
- Support retention efforts and contribute to overall agency growth
- Active New Jersey Property & Casualty License
- Minimum 1 year of personal lines insurance experience
- Experience servicing home and auto policies
- Bilingual in English and Spanish (required)
- Strong customer service and relationship-building skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
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