Licensed Customer Service Representative

Lanzaretta Allstate AgencyWilloughby, OH

$48,000 - $70,000 / year

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Overview

Compensation

$48,000-$70,000/year

Job Description

Our family-owned agency is seeking a friendly, professional to help assist our current clients. This role is ideal for someone who is highly customer-service oriented and comfortable identifying opportunities that strengthen client relationships, retention, and overall coverage.

Were proud of our close-knit, community-focused environment and are looking for someone who shares our commitment to outstanding service and long-term client relationships.

Salary Range: $48000.00 - $70000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Fun team environment

Promo's

Unlimited earning potential

Career Growth Opportunities

Responsibilities

Responsibilities include:

Providing exceptional customer service to support client retention
Handling cancellation call notifications
Conducting renewal reviews with clients
Identifying opportunities to cross-sell additional products and services
Assisting with potential policy rewrites to better meet client needs
Asking qualifying questions to identify life insurance needs and generating leads to refer to our Life Insurance Representative
Supporting general administrative and miscellaneous customer service tasks as needed

Requirements

Qualifications:

Active Property and casualty license
Relevant Insurance agency customer service experience
Strong communication and interpersonal skills
Sales-minded approach with a strong service-first mentality
Comfortable initiating conversations around coverage needs, including life insurance
Highly organized, detail-oriented, and client-focused

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FAQs About Licensed Customer Service Representative Jobs at Lanzaretta Allstate Agency

What is the work location for this position at Lanzaretta Allstate Agency?

This job at Lanzaretta Allstate Agency is located in Willoughby, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lanzaretta Allstate Agency?

Candidates can expect a pay range of $48,000 and $70,000 per year.

What employment applies to this position at Lanzaretta Allstate Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Lanzaretta Allstate Agency?

You can apply for this role at Lanzaretta Allstate Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.