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Licensed Customer Service Representative

Melissa VacknerBabylon, New York

$45,000 - $75,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$75,000/year
Benefits
Paid Vacation
Parental and Family Leave
Career Development

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development

Customer Service Representative / Sales Team Member

The Vackner Allstate Agency Licensed in NY, NJ & CT
Bilingual candidates strongly encouraged to apply.MUST have Previous Insurance Experience!
The Vackner Allstate Agency is a growing, award-winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast-paced, team-oriented office.
No insurance experience? No problem. We will train the right person and assist with licensing.
This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals.
If you are motivated, coachable, and thrive in a structured, goal-driven environment, we want to meet you.
What You’ll Do
  • Engage with customers through inbound and outbound calls
  • Identify client needs and recommend appropriate coverage solutions
  • Provide professional and timely customer support
  • Conduct policy reviews and cross-sell opportunities
  • Follow up on leads and meet monthly sales goals
  • Accurately document all interactions in our eAgent system
  • Maintain compliance with carrier and agency guidelines
  • Work collaboratively with a high-performing team
  • What We’re Looking For
  • Positive and professional demeanor
  • Strong communication skills
  • Ability to multitask in a fast-paced office
  • Strong work ethic and accountability
  • Sales or customer service experience is a plus
  • Insurance license is a plus (we will assist in obtaining NY licensing if needed)
  • Bilingual is a plus
  • We value discipline, integrity, and a commitment to doing things the right way.
    Compensation & Benefits
  • Competitive base salary
  • Monthly and annual bonus opportunities
  • Commission program
  • Paid time off
  • Ongoing training and professional development
  • Career growth opportunities
  • Join a team that is serious about growth, service excellence, and building long-term careers.
    Compensation: $45,000.00 - $75,000.00 per year

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

    Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

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    FAQs About Licensed Customer Service Representative Jobs at Melissa Vackner

    What is the work location for this position at Melissa Vackner?
    This job at Melissa Vackner is located in Babylon, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Melissa Vackner?
    Candidates can expect a pay range of $45,000 and $75,000 per year.
    What employment applies to this position at Melissa Vackner?
    Melissa Vackner lists this position under the following employment categories:
    • Flexible-schedule
    • Full-time
    What experience level is required for this role at Melissa Vackner?
    Melissa Vackner is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Melissa Vackner for this role?
    Melissa Vackner offers following benefits: Paid Vacation, Parental and Family Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Melissa Vackner?
    You can apply for this role at Melissa Vackner either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.