Licensed Insurance Customer Service
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Overview
Job Description
Welcome to the American Family - Sandy Kloos Agency, located right here in beautiful Maquoketa, Iowa! We're more than just an insurance agency; we're a dedicated team committed to serving our community with genuine care and expert advice. We believe in building lasting relationships, and that starts with you. If you have a knack for connecting with people and a desire to help them protect what matters most, you'll fit right in. You'll be on the front lines, providing exceptional service to our clients, whether they're inquiring about a policy, making a payment, or seeking guidance. This role is a fantastic opportunity to learn the insurance industry from the ground up, working alongside experienced professionals in a supportive setting. We're looking for someone with a warm personality and a willingness to grow, someone who truly enjoys making a positive impact in people's lives. Come be a part of our agency family!
Salary Range: $33000.00 - $48000.00 per year
BenefitsAnnual Base Salary + Bonus Opportunities
Flexible Schedule
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Quarterly Bonus Opportunities
Weekly Team Meetings
Team Building Events
Appreciation Lunches
Collaborative Work Environment
Paid Holidays
Business Casual Attire
Licensing Assistance Available
Community Involvement
Responsibilities
- Engage with clients in a friendly and helpful manner, answering questions about insurance policies.
- Assist with processing policy changes, payments, and claims inquiries.
- Identify opportunities to offer additional products or services that meet client needs.
- Maintain accurate client records and update information as needed.
- Contribute to a positive and supportive team environment.
- Schedule and conduct follow-up calls to ensure client satisfaction.
- Property & Casualty license is required.
- High school diploma or equivalent.
- Previous experience in customer service or sales is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Familiarity with insurance products is beneficial but not required.
- A positive attitude and a genuine desire to help others.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.