Licensed Insurance Customer Service
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Overview
Job Description
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
- Starting pay $24-26.50/hr (depending on licenses and experience) plus commission and bonus potential
- Growth potential/Opportunity for advancement within the agency
- Paid time off (vacation and personal/sick days)
- Retirement plan with matching contribution
- Group Life Insurance
- Valuable career-building experience
- Supportive and collaborative work environment
- Work/Life balance
- Casual dress Friday's
- Team lunch Friday's
- Quarterly team outings
Requirements
- Personal Lines insurance license (required)
- Property & Casualty license (preferred)
- Life and Health license (preferred)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to more than just a service person but one who believes in service +1 and wants to be a difference maker not an order taker.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
