Licensed Insurance Customer Service

Doug Valentine State Farm AgencyCedar Rapids, IA

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Job Description

ROLE DESCRIPTION:

As a Customer Service Representative- State Farm Agent Team Member with Doug Valentine- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role:

1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information
Assist clients with policy changes and updates
Process insurance claims and follow up with clients
Maintain accurate records of customer interactions

QUALIFICATIONS:

Property and Casualty license (required)
Life and Health license (must be able to obtain)
Strong communication and interpersonal skills
Detail-oriented and able to multitask
Previous customer service experience preferred

BENEFITS:

Competitive Salary
Bonus based on performance
Paid Time Off (personal/sick days and vacation)
Parental Leave
Health Insurance
Dental Insurance
401(k) with Employer Matching
Opportunity for advancement

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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FAQs About Licensed Insurance Customer Service Jobs at Doug Valentine State Farm Agency

What is the work location for this position at Doug Valentine State Farm Agency?

This job at Doug Valentine State Farm Agency is located in Cedar Rapids, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Doug Valentine State Farm Agency?

Employer has not shared pay details for this role.

What employment applies to this position at Doug Valentine State Farm Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Doug Valentine State Farm Agency?

You can apply for this role at Doug Valentine State Farm Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.