Licensed Insurance Customer Service Farmers Insurance
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Overview
Job Description
Join a team that cares about our customers and you! Cheryl Hart-Munoz in Murrieta, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $50000.00 - $70000.00 per year
BenefitsAnnual Base Salary + Commission+ Bonus Opportunities
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Paid Time Off (PTO)
Evenings Off
Hands on Training
Work Life balance
Paid holidays
Weekly team meeting
Team building events
Appreciation lunches
Mentorship with established agent and team
Training software
District training available
Business casual attire
Collaborative environment
#1 producing agency in District
Bonus opportunities monthly, quarterly & annually
Several shifts available
Hybrid available after in house training or with experience
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Return all phone messages promptly.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- Professional phone etiquette.
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