Licensed Insurance Customer Service Rep

Amy Rossi & AssociatesOrlando, FL

$40,000 - $70,000 / year

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Overview

Remote

On-site

Compensation

$40,000-$70,000/year

Job Description

At Amy Rossi & Associates, we believe that insurance is more than just paperworkit is about providing peace of mind to our neighbors here in Orlando. Our office is a place where every voice is heard, and we genuinely value the unique contributions each member of our staff brings to the table. We are looking for a Licensed Insurance Customer Service Rep who treats every client like a member of the family. If you enjoy building relationships, solving puzzles, and helping people feel truly protected, you will fit right in here. We have built our reputation on kindness, accessibility, and expertise, and we are searching for someone who shares these values. You will spend your days ensuring our clients feel supported and well-informed, acting as a steady hand for them during their most important moments. We are a growing team that prioritizes a healthy balance between professional excellence and a friendly, supportive workplace atmosphere. We cannot wait to welcome someone who is as passionate about service as we are.

Salary Range: $40000.00 - $70000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Flexible Schedule

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Health Insurance

Paid Time Off (PTO)

Retirement Plan

Tuition Reimbursement

Company Get Togethers

Team building activities

Free Coffee

Responsibilities

Address client inquiries regarding their current policies with clarity and helpfulness.
Contact Customers at renewal and review policies and Cross Sell other lines.
Process policy endorsements, renewals, and billing questions promptly.
Review customer portfolios to identify potential gaps in coverage and suggest necessary adjustments.
Document all client interactions accurately within our internal database.
Support the wider sales team by asking for referrals and selling and writing policies.
Foster a positive experience for every client who reaches out to our office.

Requirements

Active Florida 2-20 , 2044 or 4-40 insurance license.
Sales experience is a plus but you MUST be sales minded.
You will be required to upsell and cross sell to individual insurance needs.
Strong command of agency management software and Microsoft Office suite.
Clear and patient communication style, both spoken and written.
Ability to solve problems independently while maintaining a calm demeanor.
Understanding of various insurance policy types and coverage options.

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FAQs About Licensed Insurance Customer Service Rep Jobs at Amy Rossi & Associates

What is the work location for this position at Amy Rossi & Associates?

This job at Amy Rossi & Associates is located in Orlando, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Amy Rossi & Associates?

Candidates can expect a pay range of $40,000 and $70,000 per year.

What employment applies to this position at Amy Rossi & Associates?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Amy Rossi & Associates?

You can apply for this role at Amy Rossi & Associates either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.