Licensed Insurance Customer Service Rep

We are celebrating 80 years of serving Baton Rouge and the surrounding communities. As a third-generation, family-owned independent agency, we are deeply rooted in service, integrity, and treating customers the way we would want to be treated. Our culture is team-oriented and family-driven, with a strong focus on community involvement, long-term relationships, and exceeding expectations in everything we do. Weekly team meetings encourage camaraderie, collaboration, and growth so we can better serve our clients.

We are seeking an experienced Customer Service Representative to join our established and growing agency. This role focuses on relationship-based sales, portfolio management, and consultative conversations that help clients understand risk and make informed coverage decisions. You will manage and grow a book of business while working closely with a supportive team in a non-corporate, service-first environment.

• Flexible work schedule
• Health and dental insurance
• Bonus opportunities
• Mon through Fri schedule with evenings and weekends off
• Office Snacks & Coffee

If you are ready to grow, compete, and be rewarded for your effort, apply today!

Salary Range: $55000.00 - $75000.00 per year

Annual Base Salary Based on Experience

Flexible Schedule

Health Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Evenings off

Weekends off

Bonus Opportunities

Licensing Assistance

Work-Life Balance

Holidays Off

Professional Development

Mentorship

Continuing Education Opportunities

Team Building Activities

Equipment Provided

Office Snacks and CoffeePaid Time Off (PTO)

Retirement Plan

Paid Time Off (PTO)

Responsibilities

• Develop and manage a portfolio of personal lines insurance clients
• Utilize AMS360 to service accounts, process policy changes, manage renewals, and document interactions
• Generate new business through referrals, networking, and community presence
• Collaborate with team members to ensure timely communication and accurate policy handling
• Mentor or support team members as experience and leadership responsibilities grow

• An active Property and Casualty insurance license required
• Prior insurance sales or service experience
• Strong consultative selling and communication skills
• Proven ability to build and maintain long-term client relationships
• Proficiency with AMS360 strongly preferred
• Comfortable handling renewals, policy changes, and account documentation