Licensed Insurance Customer Service Representative

Carolyn Tack Allstate Insurance AgencyClawson, MI

$45,000 - $85,000 / year

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Overview

Compensation

$45,000-$85,000/year

Job Description

Welcome to Carolyn Tack Allstate Insurance Agency, where we believe in building lasting relationships with our community right here in Clawson, Michigan for 20 years. We're not just an insurance agency; we're a dedicated team passionate about providing exceptional service and peace of mind to our neighbors. We rank in the top 3% of agencies nationwide. We pride ourselves on a cohesive team working in a warm, inviting atmosphere where every client feels valued and understood. As our new Licensed Insurance Customer Service Representative, you'll be at the heart of our client experience, playing a crucial role in helping individuals and families protect what matters most. You'll be the friendly voice and helpful hand that guides our policyholders through their insurance journey, from answering questions to processing important updates. If you have a knack for connecting with people and a desire to make a real difference in a supportive local environment, wed be absolutely delighted to have you join our close-knit team. In office preferred but REMOTE a definite candidate with prior Allstate Experience

Salary Range: $45000.00 - $85000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Bonus

Evenings Off

Weekends Off

Holidays Off

Paid Holidays

Professional Development

Monday, Tuesday, Thursday (9am- 6pm) Work Schedule

Wednesday and Friday (9am- 5pm) Work Schedule

Personal Workspace

Equipment Provided

Health Insurance

Responsibilities

Serve as the primary point of contact for policyholders, addressing inquiries and resolving issues with a friendly and professional demeanor.

Assist customers with policy changes, endorsements, and billing questions.

Provide clear and accurate information about insurance products and coverage options.

Process new business applications and policy renewals efficiently.

Build strong relationships with clients, ensuring their satisfaction and retention.

Make policy renewal calls

Requirements

Valid Michigan Property and Casualty Insurance License (Required)

PRIOR ALLSTATE EXPERIENCE HUGE PLUS

Minimum of 1-2 years of experience in a customer service role, preferably within the insurance industry.

Excellent communication skills, both written and verbal.

Proficiency with customer relationship management (CRM) software and standard office applications.

A positive attitude and a genuine desire to help others.

Strong organizational skills and attention to detail.

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FAQs About Licensed Insurance Customer Service Representative Jobs at Carolyn Tack Allstate Insurance Agency

What is the work location for this position at Carolyn Tack Allstate Insurance Agency?

This job at Carolyn Tack Allstate Insurance Agency is located in Clawson, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Carolyn Tack Allstate Insurance Agency?

Candidates can expect a pay range of $45,000 and $85,000 per year.

What employment applies to this position at Carolyn Tack Allstate Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Carolyn Tack Allstate Insurance Agency?

You can apply for this role at Carolyn Tack Allstate Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.