Licensed Insurance Customer Service Representative

Jessica Lyng Allstate AgencyDecatur, AL

$45,000 - $60,000 / year

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Overview

Remote

On-site

Compensation

$45,000-$60,000/year

Job Description

Are you someone who genuinely enjoys helping others and is looking for a fulfilling career? Jessica Lyng Allstate Agency in Decatur, Alabama, is looking for a bright and empathetic Licensed Insurance Customer Service Representative to join our close-knit team. We believe in creating a warm and supportive environment where our clients feel valued and understood. As a vital part of our agency, youll be the friendly voice and helpful hand for our policyholders, guiding them through their insurance needs with care and expertise. This isn't just about answering questions; it's about building lasting relationships and providing peace of mind. If you have a passion for service and want to be part of an agency that truly cares about its community and its team, we invite you to explore this opportunity. Come grow with us and make a real difference in people's lives right here in Decatur!

Salary Range: $45000.00 - $60000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Flexible Schedule

Retirement Plan

Career Growth Opportunities

Evenings Off

Weekends Off

Hands on Training

Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and in person.
Assist policyholders with policy changes, claims processing, and billing questions.
Provide accurate information about insurance products and services.
Build and maintain strong relationships with clients, ensuring their satisfaction.
Identify opportunities to cross-sell or up-sell additional insurance products where appropriate.
Keep client records up-to-date and ensure all documentation is accurate.

Requirements

Valid Alabama Property and Casualty Insurance License.
Previous experience in customer service, ideally within the insurance industry.
Excellent communication skills, both written and verbal.
A genuine desire to help people and solve problems.
Familiarity with insurance policies and terminology.
Proficiency in using customer relationship management (CRM) software.

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FAQs About Licensed Insurance Customer Service Representative Jobs at Jessica Lyng Allstate Agency

What is the work location for this position at Jessica Lyng Allstate Agency?

This job at Jessica Lyng Allstate Agency is located in Decatur, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Jessica Lyng Allstate Agency?

Candidates can expect a pay range of $45,000 and $60,000 per year.

What employment applies to this position at Jessica Lyng Allstate Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Jessica Lyng Allstate Agency?

You can apply for this role at Jessica Lyng Allstate Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.