Licensed Insurance Customer Service Representative
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Overview
Compensation
$20-$20/hour
Job Description
LICENSED Insurance Customer Service Representative – Front Office
Location: Forest City, NCSalary:$20.00/HRSchedule: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch), On-Site, Full-Time
About the Role:A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSEDInsurance]Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.
Responsibilities Include:
- Greet and assist walk-in customers with policy questions and service needs
- Taking premium payments and processing them accurately and securely
- Handling policy renewals, quoting, and processing new policy applications
- Assisting clients with policy changes and claims processing
- Maintaining accurate and organized records in agency systems
- Providing administrative support to the insurance team
- Ensuring a positive customer experience and supporting agency goals
Job Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with computers and office software
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and professionalism in challenging situations
Requirements:
- Preferred: Previous insurance customer service experience
- Education: 2-year college degree or equivalent customer service experience
- Must have a North Carolina Property & Casualty Insurance License
- Team-oriented mindset with a genuine enjoyment of working with the public
Interested?Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: 828-287-7778) for more information on this role.
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FAQs About Licensed Insurance Customer Service Representative Jobs at Personnel Services Unlimited
What is the work location for this position at Personnel Services Unlimited?
This job at Personnel Services Unlimited is located in Forest City, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Personnel Services Unlimited?
Candidates can expect a pay range of $20–$20 per hour for this role.
What employment applies to this position at Personnel Services Unlimited?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Personnel Services Unlimited?
You can apply for this role at Personnel Services Unlimited either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.