Licensed Insurance Customer Service/Sales Representative
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Overview
Job Description
Welcome to the Eric Boatner Agency, where we're more than just an insurance provider we're a dedicated team committed to serving the Flagstaff community with warmth and expertise. We believe that exceptional customer service is the cornerstone of our success, and we're looking for a Licensed Insurance Customer Service/Sales Representative to join our team. In this role, you'll be the friendly voice and helpful hand for our valued clients, guiding them through their insurance needs with care and clarity. You'll play a crucial part in building lasting relationships, ensuring our policyholders feel supported and understood every step of the way. If you have a passion for helping others, a knack for problem-solving, and you're excited to be part of a supportive and positive work environment right here in beautiful Flagstaff, we can't wait to connect with you!
$25 to $30 per hour (DOE) plus monthly and annual bonuses
Salary Range: $55000.00 - $75000.00 per year
BenefitsAnnual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Mentorship with Established Agent
Pay Raise Opportunities
Paid Holidays
Bonus Opportunities
Weekends Off
Free Coffee
Professional Work Environment
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor.
- Assist policyholders with policy changes, billing questions, and claims inquiries.
- Provide accurate information about insurance policies and coverage options.
- Process policy endorsements and renewals efficiently.
- Maintain detailed and accurate customer records within our agency management system.
- Identify opportunities to educate clients on additional coverage that might benefit them.
- Arizona Property & Casualty License (Required)
- Minimum of 2 years of experience in customer service, preferably within the insurance industry.
- Excellent communication skills, both written and verbal.
- Proficiency in using agency management systems and standard office software.
- A genuine desire to help people and solve problems.
- Ability to work independently and manage time effectively.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.