Licensed Practical Nurse (LPN) – Provider Support & Clinical Coordinator

• Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match.
• Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment. 

• Partner closely with assigned physicians and advanced practice providers to support efficient daily clinical operations.
• Function as a clinical scribe during patient visits, accurately documenting encounters within the electronic medical record (EMR).
• Anticipate provider needs to improve workflow efficiency and maintain continuity of patient care.
• Review and prepare patient charts prior to appointments, ensuring records are complete and identifying outstanding clinical needs.
• Scrub provider schedules to identify care gaps, overdue preventive services, referrals, testing, and follow-up requirements.
• Assist with provider inbox management by prioritizing and completing clinical tasks in a timely manner.
• Support medication management, including refill requests, prior authorizations, prescription questions, and medication-related follow-up.
• Review laboratory, imaging, and specialty reports for appropriate routing and provider action.
• Maintain accuracy while managing multiple priorities in a high-volume clinical environment.

• Coordinate referrals, specialty appointments, diagnostic testing, and outside medical records.
• Facilitate communication between patients, providers, specialists, pharmacies, and ancillary healthcare organizations.
• Assist with reviewing, organizing, indexing, and labeling incoming clinical documentation within the EMR.
• Ensure timely completion and routing of provider tasks, patient messages, test results, and clinical documentation.
• Support continuity of care by helping patients navigate recommended follow-up care and treatment plans.

• Provide clinical support and coverage for Medical Assistants and nursing staff as needed.
• Collaborate effectively with providers, nurses, medical assistants, care management teams, and administrative staff.
• Adapt to changing patient volumes, provider schedules, and evolving clinical priorities.
• Maintain professionalism while working with diverse communication styles and interdisciplinary teams.
• Foster a positive, collaborative, patient-centered work environment focused on delivering exceptional care.

• Current Licensed Practical Nurse (LPN) license in the Commonwealth of Massachusetts.
• Previous experience in primary care, family medicine, or ambulatory care preferred.
• Experience with electronic medical records; Athenahealth experience preferred.
• Strong understanding of clinical workflows, care coordination, and provider support.
• Excellent organizational, multitasking, and time management skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating effectively with providers and multidisciplinary teams.
• Demonstrated critical thinking, attention to detail, and adaptability in a fast-paced clinical environment.

• Clinical judgment and workflow management
• Provider support and patient care coordination
• Time management and prioritization
• Attention to detail and accuracy
• Critical thinking and problem-solving
• Adaptability and flexibility
• Professional communication
• Team collaboration
• Patient-centered service
• Ability to remain composed under pressure in a fast-paced environment

• Ability to sit, stand, walk, bend, and move throughout the clinical environment for extended periods.
• Ability to use computers and electronic medical record systems for prolonged periods.
• Ability to manage frequent interruptions while maintaining accuracy and professionalism.
• Ability to occasionally lift or move up to 25 pounds.
• Reliable attendance and punctuality are essential to support provider schedules and ensure continuity of patient care.

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