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Lithuanian Customer Service Representative

UPPElmhurst, Illinois

$35,000 - $45,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$35,000-$45,000/year
Benefits
Paid Vacation
Career Development

Job Description

Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development
00🌟 Join the Goodwill Financial Team – Where Relationships Matter 🌟
Who We Are At Goodwill Financial, we don’t just sell insurance—we build trust and lasting relationships. As an independent agency, our goal is to guide clients with honesty, clarity, and care toward coverage that truly fits their needs. We’re growing and looking for someone who values teamwork and loves helping others.
Who You Are You might be a great fit if you: ✔️ Enjoy helping people ✔️ Feel comfortable on the phone and using a computer all day ✔️ Like working with numbers and learning new things ✔️ Are friendly, organized, and eager to grow
No insurance experience? No worries—we’ll train you! If you bring the right attitude and a willingness to learn, we’ll help you succeed.
🚀 Your Role: Client Support Specialist As part of our customer service team, you’ll help make sure our clients feel cared for and supported every step of the way. Here’s what your day-to-day might include:
  • Answering phone calls with a positive, professional tone
  • Issuing certificates of insurance (COIs) and adding certificate holders
  • Helping clients navigate our online portal
  • Responding to inquiries or directing them to the right teammate
  • Following up with clients and prospects
  • Conducting account reviews to ensure proper coverage
  • Entering data and handling messages with care and accuracy
  • Providing admin and operational support as needed
  • Keeping communication courteous—even during hold times
  • Staying organized in a fast-paced, team environment
✅ What You’ll Need to Succeed
  • Fluency in Lithuanian (required)
  • Comfortable using Microsoft Word, Excel, Outlook, and a basic calculator
  • Strong typing and data entry skills
  • Clear communication—both spoken and written
  • Detail-oriented, reliable, and well-organized
  • Friendly, ethical, and a great team player
  • Experience with CRMs like Infusionsoft or TurboDial is a plus
🎓 Experience & Training We welcome both experienced candidates and newcomers. If you have a strong work ethic, we’ll provide the training and mentorship you need to thrive. Insurance experience is helpful, but not required.
🌈 Why Join Goodwill Financial? We believe people come first—always. At Goodwill, you’ll be part of a supportive, mission-driven team that values:
  • Collaboration over competition
  • Support over stress
  • People over profits
Ready to start a meaningful career where you can grow and make a difference? Apply today—we can’t wait to meet you!
Compensation: $35,000.00 - $45,000.00 per year

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FAQs About Lithuanian Customer Service Representative Jobs at UPP

What is the work location for this position at UPP?
This job at UPP is located in Elmhurst, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at UPP?
Candidates can expect a pay range of $35,000 and $45,000 per year.
What employment applies to this position at UPP?
UPP lists this role as a Full-time position.
What experience level is required for this role at UPP?
UPP is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at UPP?
You can apply for this role at UPP either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.