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LMS Technical Support Specialist

Ladgov CorporationPortsmouth, VA
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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site

Job Description

Schedule:

Full-time technical support should be available throughout active academic sessions. Coverage must support students and instructors during online instructional periods, including evening classes.

Summary:

The LMS Technical Support Specialist will maintain reliable student and instructor access to the online learning environment and resolve technology problems that could interfere with instruction.

Requirements:

  • Must have experience supporting Learning Management Systems or online learning platforms.
  • Must be capable of troubleshooting account, access, and course-delivery issues.
  • Must understand online course and user-account administration.
  • Must comply with applicable information-security and privacy requirements.

Duties:

  • Maintain student and instructor access to the LMS.
  • Troubleshoot technical problems affecting online instruction.
  • Verify courses and instructional materials are accessible before sessions begin.
  • Track and escalate unresolved technical issues when necessary.

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FAQs About LMS Technical Support Specialist Jobs at Ladgov Corporation

What is the work location for this position at Ladgov Corporation?
This job at Ladgov Corporation is located in Portsmouth, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ladgov Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at Ladgov Corporation?
Ladgov Corporation lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Ladgov Corporation?
Ladgov Corporation is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Ladgov Corporation?
You can apply for this role at Ladgov Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.