Loan Coordinator
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Overview
Job Description
PRIMARY PURPOSE OF JOB
Assists Loan Officers in a variety of duties. Interacts with customers, Loan Officers, and Loan Processing personnel to complete a variety of tasks associated with the origination of loans and the servicing of existing loans. Assures tasks are completed accurately, timely and professionally to ensure prompt and professionals service to internal and external customers.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
- Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
- Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS
- Obtains information related to the loan origination process including: ordering credit reports, appraisals, preliminary title reports, insurance information, flood certificates, Secretary of State searches and various other items;
- Answers loan customer phone calls and assists customers with routine inquiries regarding payoffs, changes of owner, note modifications, beneficiaries and other loan details;
- Assists in the preparation of disbursement worksheets, loan documentation checklists, and other communications necessary to properly document the credit files;
- Ensures that all loan documentation and customer information is scanned into the core system in a timely manner;
- Ensures that all liens, including deeds of trust and notice of liens are filed in a timely matter in order to protect the Bank's lien on collateral;
- Assists loan officer in ensuring that all loan-related compliance is followed, including HMDA and CRA;
- Receives tracking report and ensures that outstanding issues regarding title policies, vehicle titles, appraisals and appraisal checklists, construction inspections, etc. are properly received, documented and cleared from the report;
- Completes clerical tasks such as filing, photocopying, faxing documents, scanning loan files and organizing and maintaining supplies; and,
- Acts as liaison between loan officers and loan processing department.
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