Loan Officer - Outside Sales - Genstone Financial

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.

Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment - whether for individual investors or large-scale portfolios - ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.

Reporting to Originations Leadership, this position is responsible for proactively soliciting new residential mortgage business and selling correspondent and approved brokered mortgage products to meet loan quality and production goals. This ongoing sales role generates new business through personal networking, self-sourced referrals, and company-provided leads. This position works closely with internal customers, including affiliate referrals, to educate and assist borrowers in the refinance and purchase loan application process.

Additionally, this position is responsible for conducting borrower interviews, analyzing financial and credit data, determining financing objectives, advising on product eligibility and pricing, and collecting necessary documentation. This role delivers exceptional customer service and ensures full compliance with federal and state regulations, including HDMA, while maintaining a high level of integrity throughout the loan process.

Qualifications include:

• Associate's Degree required; Bachelor's Degree in Business or Finance preferred
• Active NMLS license required, with multiple state licenses preferred
• 2+ years' experience in sales, with a proven track record of success in mortgage originations
• Demonstratable ability to multitask, self-manage, and self-motivate to drive new business
• Prior experience working with Loan Origination Systems (LOS), preferably Encompass
• Solid skills and experience in MS Word, Excel, and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High-level of precision with attention to detail and consistency
• Flexible, open to change, ability to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

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Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

• The hiring range for this position is $30,000.00 annually
• This position is eligible for a monthly incentive

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.