Loan Servicing & QA Specialist

TriState Capital Holdings, Inc.Pittsburgh, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Loan Servicing & QA Specialist

Department: Loan Operations

Location: Pittsburgh, PA

The Loan Servicing and Quality Assurance Specialist will perform both data input of transactions and quality review of the core loan system for both consumer and commercial loans.

Primary Functions of the Position:

Ensure that the core loan system matches the executed legal documents, whether via input or review
Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
Provide customer support to both internal and external clients regarding account inquiries, research, and operational issues
Provide backup support for other related duties, such as overseeing the printing and mailing of loan statements and manual calculation of accruing fees on commercial loans
Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables

Education and Experience Requirements:

High School Diploma or equivalent; post-secondary degree preferred
2-4 years of experience, including previous bank operations or financial services experience
Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus

Essential Skills and Abilities:

Familiarity with loan systems; and ability to read and understand loan documents in order to review that the loan system matches the loan documents
Strong attention to detail
Ability to communicate effectively in person, through email, and over the phone
Proficiency in basic math skills and general knowledge of office software is required
Ability to work in a fast-paced, high-intensity work environment
Job may require additional hours of work during peak periods to meet service levels

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TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

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FAQs About Loan Servicing & QA Specialist Jobs at TriState Capital Holdings, Inc.

What is the work location for this position at TriState Capital Holdings, Inc.?

This job at TriState Capital Holdings, Inc. is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at TriState Capital Holdings, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at TriState Capital Holdings, Inc.?

TriState Capital Holdings, Inc. lists this role as a Full-time position.

What experience level is required for this role at TriState Capital Holdings, Inc.?

TriState Capital Holdings, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at TriState Capital Holdings, Inc.?

You can apply for this role at TriState Capital Holdings, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.