Loaner Car Coordinator

The Ed Napleton Automotive Group is looking for our next Loaner Car Coordinator. This is an exciting opportunity in a growing, fast-paced industry.

Located at St. Peters Honda, the Loaner Car Coordinator is responsible for the daily process of tracking all loaners and ensuring they are ready for use. Ensures walk-arounds are done on a consistent basis to monitor the vehicle. Acts as Service Support to assist management with service needs which may include customer service-related projects.

Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Pay starting at $19.00 per hour
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Perform and provide accurate contracts for loaner agreements.
• Manage loaner fleet providing prepped clean vehicles ready for guests.
• Accurately inspect conditions of inbound and outbound vehicles with documentation.
• Provide up to date status of guests' vehicles in service for repair.
• Tracking and scheduling all sales WE-OWE work.
• Contacting customers, coordinating with 3rd party vendors, and ensuring customers' transportation needs are met during their service.
• Prepare new vehicles to enter loaner fleet.
• Monitor soon to be retired loaner vehicles to be transferred to sales department.
• Create reports of outstanding loaner vehicles that are due.
• Keep up to date of maintenance of loaner vehicles.
• Other duties as assigned by Manager.

Job Requirements:

• High school diploma and at least 1 year experience automotive service industry or hospitality industry.
• Effective communication skills.
• Valid Driver's License, acceptable driving record and at least age 18 years of age required to drive company or customer vehicles.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws