Logistics/Fc ON VAN Delivery Supervisor
KrogerLouisville, KY
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Responsibility to deliver transportation metrics in their area of responsibility at the fulfillment center. Metrics include Customer service metrics (NPS), safety, and final mile cost. This will be accomplished though the daily in van leadership of hourly associates' safety, productivity, and engagement supporting all facets of delivery operating efficiency, and customer satisfaction. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
MINIMUM
- High School Diploma or GED
- 2+ years of experience in leading a team in Transportation, Distribution, Manufacturing
- Proficient in Microsoft Office
- Strong understanding of D.O.T. compliance laws
- Strong understanding of industry/technical terms and processes
- Ability to collaborate and work cooperatively in a team-based environment
- Demonstrated ability to coach and train
- Ability to identify business problems and develop efficient and effective solutions
- Ability to prioritize/multi-task while providing accurate/on-time results
- Strong time management skills
- Ability to respond to changing business priorities
- Ability to work in a fast-paced environment
DESIRED
- Bachelor's Degree
- 3+ years of experience leading a team or project
- Supervise and develop a team of delivery drivers in the transportation delivery operation
- Maintain on-time deliveries with a Full, Fresh and Friendly mindset
- Work with operations planning teams to coordinate schedules and deliveries
- Follow established programs, policies and practices to identify and address transportation/safety/ customer service opportunities in a timely manner
- Assist in identifying/designing technology and procedural based solutions to increase associate's productivity and adhere to proper and safe work methods regarding equipment activity and yard control
- Support and communicate with other department supervisors and managers in problem solving through collaborative scheduling efforts
- Communicate with the customer and COE to resolve any delivery problems or challenges
- Manage the condition of all delivery equipment and ensure to remove any barriers for your team and site
- Coach the team on delivery protocol (doorstep dialog) and methods to be effective in their roles
- Maintain a record of coaching activity and follow up to drive continuous improvement of individual and team results
- Communicate with fellow supervisors and management on all activities related to daily operations and aligning the business, people and safety practices to achieve key metrics
- Maintain high standards of professionalism and a positive work environment
- Create a responsive and informed workforce through communication methods that include, but not limited to, regular meetings and huddles
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
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FAQs About Logistics/Fc ON VAN Delivery Supervisor Jobs at Kroger
What is the work location for this position at Kroger?
This job at Kroger is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Kroger?
Employer has not shared pay details for this role.
What employment applies to this position at Kroger?
Kroger lists this role as a Full-time position.
What experience level is required for this role at Kroger?
Kroger is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Kroger for this role?
Kroger offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Kroger?
You can apply for this role at Kroger either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.