Logistics Specialist

Naniq Global Logistics, LLC (Naniq) is looking for a full-time Logistics Specialist to join our diverse team! This is a phenomenal opportunity to dive in and continue to build a culture we are proud of!Job Summary:The Logistics Specialist is responsible for proactively resolving problems and ensuring all logistics activities run smoothly. This role requires strong communication skills and effective collaboration with staff to ensure materials are shipped and delivered in accordance with client requirements.The ideal candidate is a skilled networker with the ability to identify potential sources for materials and transportation. They must be forward-thinking, capable of assessing risks, and consistently incorporate contingency planning into their daily workflow. Clear, concise, and timely communication with the manager regarding issues or concerns is essential.About Us:Naniq Global Logistics began as a small, family-owned Alaskan company helping large, multi-national logistics providers reach Alaska's remote communities through an innovative agency model. By operating under their brand, we gave clients a strong local presence without the cost of managing their own operations. We built trusted partnerships and delivered creative, ground-level solutions. As we grew, we expanded into Hawaii, offering the same problem-solving approach in another challenging market. Today, we're a full-scale international 3PL providing courier routes, trucking, warehousing, freight sortation and management, labor support, oil and gas project assistance, and logistics consulting. We support industries like aviation, healthcare, retail, and government, connecting Alaska, Hawaii, and other remote markets to the world. With 30+ years of experience and over 300 employees across the U.S. and Canada, we operate around the clock to serve hundreds of long-standing clients. We move fast, take ownership, and deliver results. Learn more at www.naniqglobal.com.Pay Range:$22.44 - 25.00 /hrBenefits:

401(k) with company matchDental insuranceDisability insuranceHealth insuranceLife insuranceVision InsuranceVoluntary Accident insurancePaid time offEmployee Assistance Program

Duties and Responsibilities:

Monitor freight movement to ensure customer needs are met.Answer all customer inquiries in accordance with customer service policy standards.Communicate with and ensure release of the freight from carriers.Serve as a liaison between operations and customers regarding all shipment details.Plan and track shipments according to customer requirements.Communicate with suppliers, retailers, and customers to achieve profitable transactions and mutual satisfaction.Maintain records of shipments using CargoWise and OnTime360 software programs.Prepare accurate reports for management team.Prepare accurate invoices of freight movement.

Qualifications:

5+ year experience in customer service or logistics coordinating.Proficient in Excel.Proven track record of on-time completion of freight.Customer relations.Must be able to pass pre-employment requirements including criminal background check.Proficiency in a variety of computer software application, especially Excel, Word, Outlook, PowerPoint and Access software.Excellent organization, communication (both written and verbal), and interpersonal skills required. Must be able to handle sensitive and confidential information.Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.

Physical Requirements:Work is performed in an office setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination, and visual acuity to use keyboard and video display terminal and other office equipment. Moderate travel required to shareholder communities, subsidiary offices and other locations as needed.Reasonable Accommodation:It is Naniq's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.