Lounge Attendant, Hilton Grand Vacations (Temporary) - New York Hilton Midtown

The New York Hilton Midtown is looking for a substitute Lounge Attendant to join our Hilton Grand Vacations team!

It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1800 rooms, our property is within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets, and travel in and around the city.

The ideal candidate will have previous customer service experience working at a similar sized property and full availability to work varying shifts, including nights, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays

Pay Range: $30.05 - $40.06 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #1 World's Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Lounge Attendant, you would be responsible for preparing and replenishing food and beverage service in the Executive Lounge to deliver an excellent guest experience.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Complete opening and closing side work to include, but not limited to, stocking chinaware, silverware, and tableware, tending to the coffee machine and/or grinder, retrieving food and beverages from the kitchen and delivering them to the Executive Lounge.
• Retrieve and store chinaware, silverware, and tableware.
• Restock, clean, and prepare the kitchen.
• Organize and display breakfast and move chairs and tables as needed.
• Display the bar according to established standards including, but not limited to, retrieving ice, cutting condiments, setting bottles, etc.
• Monitor inventory and ensure quality condition of all chinaware, tableware, and silverware.
• Respond to guest requests in a timely and efficient manner.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality- We're passionate about delivering exceptional guest experiences.
• Integrity- We do the right thing, all the time.
• Leadership- We're leaders in our industry and in our communities.
• Teamwork- We're team players in everything we do.
• Ownership- We're the owners of our actions and decisions.
• Now- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!