Lowe's Project Manager (Box Store Program)
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Description
GranCo is seeking a hands-on Project Manager to support and grow our Lowe's Box Store countertop program. This role manages projects from lead generation through final installation while helping improve sales conversion, customer experience, operational execution, and profitability.
This position works closely with Lowe's store teams, customers, templating, fabrication, scheduling, and installation teams to ensure projects move efficiently and customers receive a high-quality experience.
Key Responsibilities:
- Manage countertop projects from initial lead through final installation
- Coordinate with templating, fabrication, scheduling, and installation teams to keep projects on track
- Support Lowe's store associates throughout the quoting and project process
- Help improve lead-to-sale conversion rates through communication, follow-up, and issue resolution
- Resolve customer concerns, scheduling issues, and project escalations
- Monitor project activity to ensure accuracy, timeliness, and customer satisfaction
- Identify operational issues and opportunities for process improvement
- Conduct regular visits to Lowe's stores within the assigned territory
Requirements
- 3+ years of experience in project coordination, operations, installation support, or customer-facing operational roles
- Strong organizational, communication, and problem-solving skills
- Ability to manage multiple projects in a fast-paced environment
- Proficiency with Microsoft Office and operational software systems
Preferred:
- Experience in countertops, cabinetry, flooring, construction materials, or installation operations
- Experience supporting retail box store or builder programs
- Bilingual (English/Spanish) is a plus
Why Join:
- High-impact role supporting a growing retail program
- Fast-paced environment with visibility and growth opportunity
- Opportunity to improve operations, customer experience, and project execution
OUR BENEFITS:
- Health Insurance (Medical, Prescription, Dental, and Vision)
- Life Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matching
ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.
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