MAC Technician II

Sharp Solutions IncDenver, CO

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Overview

Remote

On-site

Job Description

Join our team supporting USGS Service Desk!

JOB RESPONSIBILITIES:

Deliver on-site deskside support at the Denver, CO location.
Provide hardware and software support for Windows and Mac desktops and laptops.
Configure, test, and install printers, scanners, and network copier/printers.
Install and configure laptops and PCs using standardized computer images.
Support users with file share access and permissions-related issues.
Track, log, and report all service requests accurately.
Perform security vulnerability patching and remediation.
Provide conference room/AV support as needed.
Ensure the latest approved BIOS updates and system patches are applied to PCs and laptops.
Carry out additional duties as assigned.

Skills & Experience:

• 1–2 years of related experience.• Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred.• Excellent problem-solving skills.• Knowledge of Windows operating systems.• Strong experience supporting iOS and macOS.• Working knowledge of Microsoft Office Suite.• Experience in managing Active Directory, including users, groups, and computers.• Excellent documentation, collaboration, and communication skills, both written and verbal.• Strong analytical skills and a creative, self-starting approach.• Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.

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FAQs About MAC Technician II Jobs at Sharp Solutions Inc

What is the work location for this position at Sharp Solutions Inc?

This job at Sharp Solutions Inc is located in Denver, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Sharp Solutions Inc?

Employer has not shared pay details for this role.

What employment applies to this position at Sharp Solutions Inc?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Sharp Solutions Inc?

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