Mailroom & Customer Service Associate

Ricoh Americas CorporationHazelwood, MO

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

Job Title: Senior On-Site Service Specialist

Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a

pivotal role in transforming our clients' experience through top-notch operations support. You will

engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing

tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance,

troubleshooting, or providing reception services, you will be the heart of our service delivery.

Roles and Responsibilities:

Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and

efficiency.

Provide essential equipment troubleshooting and escalate technical issues promptly for

resolution.

Deliver exceptional customer service by addressing inquiries, coordinating service calls,

and managing job requests.

Maintain meticulous records, manage inventory, and calculate charges for services

rendered.

Collaborate with team members to ensure smooth delivery of completed jobs and support

various building functions.

Embrace flexibility by occasionally assisting with meeting room setups, light maintenance,

and reception duties.

Uphold safety standards and adhere to protocols while handling equipment and materials,

ensuring a secure work environment.

Qualifications Must Have:

High school diploma or GED, coupled with minimum one year of relevant work experience.
Proficiency in basic computer skills, including MS Office Suite.
Strong communication skills and ability to thrive in a fast-paced, customer-centric

environment.

Qualifications Nice to Have:

Previous experience in copy jobs or related fields.
Basic knowledge of electronics and copier equipment repair.
Valid driver's license with minimum auto insurance coverage.

In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If

you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us

in shaping the future of service excellence

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FAQs About Mailroom & Customer Service Associate Jobs at Ricoh Americas Corporation

What is the work location for this position at Ricoh Americas Corporation?

This job at Ricoh Americas Corporation is located in Hazelwood, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ricoh Americas Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Ricoh Americas Corporation?

Ricoh Americas Corporation lists this role as a Full-time position.

What experience level is required for this role at Ricoh Americas Corporation?

Ricoh Americas Corporation is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Ricoh Americas Corporation for this role?

Ricoh Americas Corporation offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Ricoh Americas Corporation?

You can apply for this role at Ricoh Americas Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.