
Mailroom/Office Services Associate
Overview
Job Description
The Mailroom and Office Services Associate will be responsible for sorting and distributing incoming mail, delivering packages throughout the building, preparing outgoing shipments, and creating shipping labels. The role also involves assisting with printing, copying, and finishing tasks as needed. The ideal candidate will have previous mailroom, shipping and receiving, or print services experience, strong organizational and customer service skills, basic computer knowledge, and the ability to lift packages weighing up to 50 lbs.
Sort incoming mail and distribute it to the appropriate mail stops throughout the building.
Deliver mail, packages, and other materials to designated departments and locations within the building.
Prepare outgoing packages, create shipping labels, and coordinate internal and external shipments.
Assist with printing, copying, scanning, finishing, and other print production tasks as needed.
Operate office equipment, including printers, copiers, and other mailroom and print services equipment.
Maintain accurate records of incoming and outgoing mail, packages, and shipments as required.
Provide excellent customer service by responding to inquiries and assisting employees with mailroom and printing needs.
Organize mailroom supplies, maintain an orderly workspace, and prioritize daily assignments efficiently.
Walk throughout the building to deliver mail and packages and complete assigned tasks.
Lift and move packages weighing up to 50 lbs. as required.
Follow established procedures for mail handling, package shipping, and print services operations.
Qualifications
High school diploma or GED required.
1 2 years of relevant experience in mailroom operations, shipping and receiving, office services, or a related field.
Previous mailroom, printing, or copy center experience preferred.
Strong customer service, organizational, and time management skills.
Basic computer skills and the ability to create shipping labels and perform data entry.
Basic mathematical and filing skills, with the ability to prioritize multiple tasks.
Ability to operate office equipment and learn new technical processes.
Ability to stand, walk, bend, reach, and lift packages weighing up to 50 lbs.
A valid driver's license and required auto insurance may be necessary if driving duties are assigned.
Additional Information
Driving Requirement: Driving is not required for the temporary assignment. Driving may be required if the associate transfers to Ricoh.
Work Environment: Office and mailroom environment involving regular walking, standing, and occasional lifting.
Parking: Free parking is available.
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