Maintenance Coordinator - Bryant Real Estate

Essential Functions of the Position

• First and foremost, you will be representing the Bryant Real Estate brand to our Property Owners, Vacation Renters, and Third-Party Vendors when they are working on our owner's homes - you must have top-level customer service skills and be a strong representation of our brand on the phone, over email, and in person.
• Responsible for creating work-orders, tracking invoices, and communicating with Maintenance Techs, Property Owners, Guests and Managers.
• The bulk of the work will revolve around receiving property maintenance issues and requests either over the phone or by email, dispatching a Maintenance Technician or referring the job to an outside vendor, and following up to ensure the issues are resolved and documented correctly.
• Ability to adapt to new and difficult situations is a must. A willingness to learn is necessary.
• Work to ensure owners' and tenants' needs are met and homes are maintained.
• Provide administrative support for in the field maintenance technicians.
• Other duties as assigned.

Knowledge & Skill Requirements

• Ability to work effectively and in a fast paced, constantly changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Strong computer skills including Microsoft Office, email, and data tracking.
• Willingness and ability to work holidays as the business requires (40 hours/week) including weekend work.
• Excellent verbal and written communication skills.
• Professional appearance along with a positive attitude, be a team player and be willing to learn.
• Any technical knowledge of general home maintenance is a plus (basic knowledge of carpentry, electrical, plumbing, general mechanical and HVAC systems), but NOT required.

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Not substantially exposed to adverse environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Job Type: Full-time

Salary: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

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