Maintenance Supervisor - Hampton Inn

Are you an experienced maintenance professional who enjoys leading a team, solving problems, and ensuring every aspect of a property operates at its best? The Hampton Inn by Hilton in Ellsworth is seeking a dependable and hands-on Maintenance Supervisor to oversee the daily maintenance operations of our hotel.

In this full-time, year-round leadership role, you'll work closely with hotel management to ensure the property remains safe, functional, and welcoming for both guests and team members. From preventative maintenance and facility repairs to supervising maintenance projects and responding to unexpected issues, you'll play an essential role in preserving the high standards our guests expect. This position is ideal for someone who enjoys mentoring others, staying organized, and taking pride in maintaining a well-kept property.

Witham Family Hotels has been recognized as one of the Best Places to Work in Maine since 2022, and we take pride in our culture of kindness, respect, inclusion, empowerment, excellence, integrity, and family. Join a company where your leadership is appreciated, your expertise is valued, and your work truly makes a difference.

We are proud to be an equal opportunity employer and believe our strength lies in our differences.

Position Details:

Schedule: Full-Time, Year-Round

Hours: Approximately 40 hours per week. Shifts vary and include days, nights, weekends, and holidays. Flexibility is required to respond to emergency maintenance situations when needed.

Location: Hampton Inn by Hilton – Ellsworth, Maine

Pay: Competitive wage based on experience

Amazing Benefits and Perks:

• PTO (Paid Time Off): Earn up to 136 hours in your first year (prorated based on hire date). The longer you're with us, the more you earn!
• Health Insurance: Multiple Aetna plans with 80% of the cost covered, including family options.
• Dental and Vision Insurance: Our dental plan is a gem—you get up to four cleanings per year and so much more! We pay 80% of the cost, and vision insurance is also available.
• 401(k): Up to a 4% company match.
• End of Season Bonus.
• Heating Savings Program in partnership with Irving and Dead River.
• Core Values Program: Earn points toward branded swag.
• Life Insurance and AD&D: Company-paid coverage up to $10,000 with additional voluntary coverage available.
• Short-Term Disability: Provided at no cost.
• Referral Bonus: Earn up to $1,000 for referring new full-time employees.
• Discounts on hotel stays, dining, and spa services at our properties and participating New England Inns & Resorts.
• Employee Recognition Programs.
• Employee Assistance Program (EAP): Free and confidential counseling services.
• Employee Relief Fund: Financial assistance for unexpected hardships, funded largely by our incredible team.
• Annual Flu Shot Clinic.
• Witham Family Hotels Gala: Our annual celebration recognizing YOU!
• Be part of a company that gives back—the Witham Family Hotels Charitable Fund has donated over $1 million to local organizations.

Key Responsibilities:

• Oversee the day-to-day maintenance operations of the Hampton Inn, ensuring the property remains safe, clean, and operating efficiently.
• Perform and supervise preventative maintenance throughout guest rooms, public spaces, mechanical areas, and exterior grounds.
• Assign, prioritize, and monitor maintenance tasks to ensure timely completion.
• Troubleshoot and repair plumbing, electrical, HVAC, carpentry, painting, and general building maintenance issues.
• Coordinate with outside vendors and contractors for specialized repairs and maintenance projects.
• Perform regular inspections of the property to identify maintenance needs and safety concerns.
• Respond promptly to guest maintenance requests and emergency situations.
• Maintain maintenance logs, work orders, equipment records, and preventative maintenance schedules.
• Monitor inventory levels and order maintenance supplies and equipment as needed.
• Ensure compliance with OSHA standards, Hilton brand requirements, and company safety policies.
• Support hotel renovation projects and continuous property improvements.
• Lead by example while providing guidance, training, and support to maintenance team members.

Skills & Requirements:

• Previous hotel or commercial building maintenance experience required.
• Prior supervisory or leadership experience preferred.
• Strong working knowledge of electrical, plumbing, HVAC, carpentry, painting, and general building systems.
• Ability to troubleshoot maintenance issues and prioritize multiple projects.
• Strong communication, organization, and leadership skills.
• Valid driver's license with a satisfactory driving record.
• Ability to lift up to 50 pounds and perform physically demanding work including climbing ladders, bending, kneeling, and working indoors and outdoors.
• Comfortable using computers to complete work orders, maintenance logs, and inventory tracking.
• Willingness to work a flexible schedule and respond to emergency maintenance situations when necessary.

Performance Measurement:

Success in this role will be measured by the overall condition of the property, preventative maintenance completion, response time to maintenance requests, safety compliance, guest satisfaction, operational efficiency, and your ability to lead and support a high-performing maintenance team.

If you're ready to lead a maintenance team, solve challenges, and help keep one of Ellsworth's premier hotels operating at its best, we'd love to hear from you. Apply today to join the Hampton Inn by Hilton as our Maintenance Supervisor!