Maintenance Tech II - FT - GPP
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Overview
Job Description
Position Summary/ Objective:
Collaborating closely with the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech 2 advances beyond basic maintenance tasks to execute complex repairs and oversee projects within the resort facility. This intermediate-level position requires a strategic and detail-oriented approach, emphasizing not only advanced technical proficiency but also a steadfast commitment to safety. Actively participating in safety programs and adhering to industry-standard safety practices, the Maintenance Tech 2 contributes to maintaining the operational integrity of the property while fostering a secure and hazard-free environment for team members and guests.
Primary Essential Functions:
- All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
- Independently troubleshoot, diagnose, and resolve complex issues related to building systems and equipment.
- Apply proficient skills in two or more of the following trades to ensure quality is maintained throughout the resort: electrical, carpentry, plumbing, HVAC, and appliance repair.
- Provide guidance and assist in the training of junior team members in troubleshooting, diagnostics, and repair procedures.
- Continuously enhance technical skills through training programs and on-the-job experience.
- Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
- Participate in routine inspections and audits, providing insights and recommendations for improvement.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Follow written and verbal instructions and complete documentation associated with work orders/guest requests.
- Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
- Develop and maintain positive working relationships across all levels of the organization.
- Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.
- Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
- Actively participate in safety programs, ensuring adherence to OSHA regulations and resort safety protocols.
- Promote and uphold a safety-first culture within the maintenance team, leading by example.
- Participate on the Resort Safety Committee and Emergency Response Team.
- Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
- Adhere to the Lockout/Tagout program and procedures overseeing its application and ensuring team members follow established protocols.
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