Maintenance Technician

Job Title: Assistant Maintenance Manager

Reports to: Maintenance Manager

Location:The Anatole

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history.

We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."

THE OPPORTUNITY

The Assistant Maintenance Manager supports daily maintenance operations, ensuring all systems and equipment function efficiently. This role assists with repairs, preventative maintenance, and service requests while upholding safety and quality standards. Additionally, they help lead the maintenance team, oversee vendor work, and ensure apartment homes are move-in ready.

KEY JOB RESPONSIBILITIES

• Complete resident work orders promptly, ensuring quality service and adherence to the 24- and 48- hour guarantees where applicable.
• Perform maintenance and repairs, including HVAC, electrical, plumbing, carpentry, drywall, appliances, and exterior structures.
• Conduct routine inspections and preventative maintenance to keep equipment, tools, and common areas in top condition.
• Assist the Maintenance Manager in daily operations.
• Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per our Total Quality Make Ready (TQMR) program as needed.
• Work independently while following company standards, demonstrating attention to detail, and maintaining a commitment to resident satisfaction.
• Provide emergency and on-call maintenance support as needed.
• Support the team with other duties as needed to maintain resident satisfaction and property standards.

CANDIDATE PROFILE

• Proven experience in multifamily property maintenance, facilities management, or a related field.
• HVAC certification required; CPO certification preferred.
• Strong leadership and communication skills.
• Strong organizational and time-management skills.
• Ability to work flexible schedules, including participation in an on-call rotation.
• Lifting/carrying (supplies, equipment, etc.):

Over 75 lbs. Rare need

25 - 75 lbs. Occasional need

1 - 25 lbs. Constant need

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

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