Management Analyst

Salary Range: $29.94-$43.19 per hour

SUMMARY

The Data & Analytics Unit is responsible for collecting, analyzing, and interpreting healthcare data to support decision-making across the Los Angeles County Department of Health Services (DHS). The unit manages patient care and operational data, using analytics to identify patterns, predict outcomes, and improve service delivery. The unit also ensures data integrity, governance, and regulatory compliance.

The Data & Analytics Unit is seeking a Management Analyst to provide analytical, administrative, and project coordination support for unit operations. This role supports operational effectiveness across the unit, with responsibilities that include hiring support, vendor and contract coordination, documentation development, and general administrative and analytical functions. The Management Analyst works closely with Data & Analytics team leads, HR, procurement, and data teams to ensure work is completed efficiently and in compliance with County policies and procedures.

This position is well-suited for a detail-oriented professional who can operate effectively in a fast-paced, collaborative environment supporting data, analytics, and business intelligence initiatives.

ESSENTIAL FUNCTIONS

1. Perform administrative and management analyses to support staffing, budgeting coordination, workflow optimization, and operational effectiveness within the Data & Analytics Unit.
2. Support hiring activities by preparing and maintaining job descriptions, duty statements, recruitment documentation, trackers, and coordination with HR and hiring managers, support onboarding efforts.
3. Assist with vendor and contract coordination, including onboarding support, documentation tracking, procurement-related materials, and liaison activities with vendors and County offices.
4. Draft, edit, and maintain procedures, guidelines, manuals, organizational charts, and other operational documentation in alignment with County standards.
5. Provide project coordination support by tracking milestones, deliverables, risks, scheduling meetings, documenting action items, and reporting status to leadership.
6. Organize and facilitate Data & Analytics (D&A) meetings, ensuring stakeholder engagement, taking detailed notes, and documenting key decisions and action items.
7. Conduct research and provide detailed analyses and recommendations for management on program, policy, and operational improvements.

JOB QUALIFICATIONS

The ideal candidate for the Management Analyst position will possess professional-level experience performing analytical, administrative, and coordination functions. The ideal candidate will have experience supporting hiring and workforce processes, vendor or contract coordination, and documentation development in a public sector or large enterprise environment. This role requires the ability to work independently, manage multiple priorities, communicate effectively with administrative, executive, and technical stakeholders, and produce clear, well-structured written materials.

Education/Experience

• Bachelor’s degree in Public Administration, Business Administration, Economics, Management, or a related field is preferred.
• Two years of experience performing analytical, administrative, or management support functions, preferably in a public sector or large enterprise environment.
• Two years of experience supporting hiring processes, vendor coordination, or procurement activities is highly desirable.
• Experience working with data, analytics, IT, or technical teams is preferred but not required.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and SharePoint or similar document management tools.

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Technical and business writing
• Stakeholder management
• Agile methodologies a plus
• Proactive, self-directed, and comfortable navigating ambiguity
• Strong follow-through and documentation discipline
• Collaborative mindset with a service-oriented approach
• Knowledge of principles and practices of management analysis, administrative operations, and public sector procedures.
• Ability to analyze administrative and operational issues, develop practical solutions, and prepare clear, concise documentation and reports.
• Skill in coordinating multiple assignments, tracking work products, and meeting competing deadlines.

PHYSICAL DEMANDS

Stand: Not applicable

Walk: Not applicable

Sit: Frequently

Handling / Fingering: Constantly

Reach Outward: Constantly

Reach Above Shoulder: Not applicable

Climb, Crawl, Kneel, Bend: Not applicable

Lift / Carry: Occasionally- Not applicable

Push/Pull: Occasionally- Not applicable

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

Hybrid

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.