Management Consulting Supervisor, Tech Sector Advisory

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Management Consulting Supervisor at RSM, you will work with Tech Sector clients while managing staff to deliver projects on time, on budget and in line with client expectations. RSM's Management Consulting, Tech Sector Advisory Group provides strategy and advisory assistance to improve the overall operational effectiveness of SaaS organizations.  Key service offerings include:

• Customer and Channel Partner Strategy

• Operational Effectiveness Assessments across key functions

• Business process optimization

• Business process unification

• Managed services – Continuous performance improvement

Responsibilities

• Lead the execution of projects to help optimize all elements of a SaaS company including but not limited to: Sales Operations, Renewal Management, Customer Success, Services & Support, Finance

• Expert understanding in SaaS company value creation and business operations including business process improvement, post-merger integration, end-to-end automation, technology architecture and strategy

• Foundational understanding of corporate finance, accounting, management reporting, and business analysis

• Subject matter expert in cross-functional business processes including: Lead to Quote, Quote to Order, Renewals, Order to Cash, Customer Success, Customer Journey, Services & Support

• Strong at bringing together cross-functional teams, aligning around decisions and making recommendations to executive teams on business improvements

• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes

• Regularly involved in internal and external business development activities and identifies new opportunities through various channels

• Understand firm capabilities and ability to expand client service across lines of business

• Build client relationships and deliver quality client services.

• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment

Basic Qualifications

• Bachelor’s degree required

• SaaS industry experience either with a consulting firm or direct within industry in an operational role

• Minimum 4 years’ experience working in a large organization, professional services firm or CPA firm

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

• Executive presence and an understanding of stakeholder / client relationship management

• Ability to travel > 50 % locally and internationally

• Strong oral and written communication skills, including presentation skills

Preferred Qualifications

• Proven skills as a team member, team lead or project manager on at least one full life cycle implementation

• Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines

• Experience in the development of teams and staff

• Committed to gaining exposure to multiple industries

• History of collaborating with clients and other professional services areas

• Industry or profession focused certification (i.e. Six Sigma / CPA, PMP)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.