Manager, Regulatory Compliance

American Consumer Credit Counselingauburndale, MA

$120,000 - $130,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Compensation

$120,000-$130,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Position Summary

The Manager, Regulatory Compliance is responsible for leading the day-to-day administration of ACCC's regulatory compliance program. Reporting to the Chief Compliance & Risk Officer, this position oversees regulatory licensing, filings, examinations, compliance monitoring, regulatory change management, policy administration, and compliance reporting. The role partners across the organization to ensure regulatory requirements are effectively implemented while supporting a culture of integrity and continuous improvement.

Primary Responsibilities

Manage all state debt management licenses, charitable registrations, business registrations, and regulatory filings.Maintain the regulatory calendar and ensure timely renewals and reporting.

Monitor federal and state regulatory developments and coordinate implementation.Conduct compliance monitoring and testing activities and track corrective actions.

Coordinate regulatory examinations and responses to regulators.Draft and maintain compliance policies and procedures.

Maintain the Compliance Management System (CMS), compliance inventory, and regulatory documentation.Review regulatory and consumer complaints and identify trends.

Coordinate compliance training and awareness activities.Support third-party compliance reviews and due diligence.

Prepare executive compliance metrics and reports for the CCRO.

Requirements

Qualifications

Required:

Bachelor's degree in Business, Finance, Public Administration, Risk Management, Compliance, Law, or related field.

Five or more years of progressive regulatory compliance experience.Experience managing multi-state regulatory compliance programs.

Strong analytical, project management, and communication skills.

Preferred:

Financial services, banking, consumer finance, mortgage, credit counseling, or other regulated industry experience.

Experience working directly with regulators and regulatory examinations.CRCM, CCEP, or similar certification.

Core Competencies

Integrity, attention to detail, regulatory research, analytical thinking, collaboration, sound judgment, organization, communication, continuous improvement, and the ability to translate complex regulations into practical business solutions.

Success Measures:

100% on-time regulatory filings and license renewals.Successful coordination of regulatory examinations.

Accurate regulatory inventory and compliance calendar.Timely implementation of regulatory changes.

Effective compliance reporting to executive leadership.Well-maintained compliance policies, procedures, and documentation.

Working Conditions

Physical Demands: Ability to regularly move around, use hands and arms to handle, feel, reach, as well as talk and hear. Occasional ability to lift and move up to ten pounds. Specific vision abilities include close vision, distance vision, and depth perception.
Mathematical Skills: Basic mathematic and calculation skills to include ability to calculate discounts, interests, commissions, proportions, percentages, etc.
Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables, in standardized situations.
Work Environment: General office environment usually with moderate noise level
Equipment Used: Telephone and facility in using calculators. Computer knowledge, including Microsoft Word, Microsoft Excel, Microsoft Access, and basic email and Internet skills.

Essential Functions

This position requires on-site presence at the Auburndale, MA headquarters four days per week, with the option to work remotely one day per week.

Benefits

MA Fair Pay Salary Range: $120- 130k

Comprehensive health insurance including medical, dental, and vision coverage
Medical and dependent Flexible Spending Account (FSA)
Short-Term and Long-Term Disability; Life Insurance
401(k) retirement plan with company matching
Paid time off and paid holidays
Remote work flexibility
Professional development and training opportunities
Supportive team environment and mission-driven culture

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FAQs About Manager, Regulatory Compliance Jobs at American Consumer Credit Counseling

What is the work location for this position at American Consumer Credit Counseling?

This job at American Consumer Credit Counseling is located in auburndale, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at American Consumer Credit Counseling?

Candidates can expect a pay range of $120,000 and $130,000 per year.

What employment applies to this position at American Consumer Credit Counseling?

American Consumer Credit Counseling lists this role as a Full-time position.

What experience level is required for this role at American Consumer Credit Counseling?

American Consumer Credit Counseling is looking for a candidate with "Director" experience level.

What benefits are offered by American Consumer Credit Counseling for this role?

American Consumer Credit Counseling offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at American Consumer Credit Counseling?

You can apply for this role at American Consumer Credit Counseling either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.