
Manager, U.S. Consumer Proprietary Products And Banking Communications
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Overview
Job Description
Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express' brand message and key business initiatives to shareholders, colleagues and the community-at-large. Our team oversees global public affairs and media relations, social media, colleague communications, and corporate sustainability.
This NYC-based position will be an integral member of the Corporate Affairs & Communications (CA&C) team supporting U.S. Consumer Services (USCS), which is responsible for American Express' suite of consumer products, services, and experiences in the U.S.
The Manager, U.S. Consumer Proprietary Products and Banking Communications will help drive strategic communications for American Express' Proprietary Products, Banking, and Lending businesses, including Membership Rewards Cards (e.g., American Express Green, Gold, Platinum, and Centurion), Cash Back Cards (e.g., Blue Cash Everyday and Blue Cash Preferred), Membership Rewards, and lending products such as Plan It and Pay Over Time.
The role will help develop and execute external communications strategies that build and protect the American Express brand. Responsibilities include counseling executives and business partners; developing proactive media and influencer strategies; supporting executive thought leadership and partner communications; and managing issues. The Manager will engage directly with media and influencers and collaborate closely with teams across marketing, product, servicing, legal, compliance, partners, and external agencies.
We are looking for a strategic and creative PR professional with a passion for the American Express brand and premium consumer products. The ideal candidate has a strong understanding of the media, social, and influencer landscape; can proactively shape communications strategies and deliver results; and thrives in a fast-paced, highly collaborative environment.
This role reports to the Vice President, U.S. Consumer Proprietary Products and Banking Communications.
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