Manager, Educational Content & Design

Summary:

Lifesaving impact, rewarding careers: For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals.

Do you have a passion for collaboration, teaching, learning and creativity? As the worldwide leader in spay/neuter training, the ASPCA Spay/Neuter Alliance (ASNA) plays a critical role in reducing shelter euthanasia rates nationwide. The Manager, Educational Content & Design creates and oversees compelling, mission-aligned visual resources and engaging educational materials that help us share our gold‑standard practices in an accessible and impactful way. Join a world-class team in Asheville, NC and use your skills to support lifesaving care for the animals who need us most.

Who We Are

ASNA is the premier training center for high-quality, high-volume spay/neuter (HQHVSN) services and education. Since 2005, we have altered an average of 20,000 animals annually and trained more than 6,500 veterinary professionals and student externs at our Asheville campus. As a high‑volume clinic and teaching hospital, we help agencies nationwide open, operate and sustain high-quality spay/neuter programs, and we provide extensive free online training through ASPCAPro and ASPCA Learn. We are proud to set the standard of care for HQHVSN and to support the next generation of veterinary professionals.

What You'll Do

In this role, you'll take charge of our internal resource library, which empowers our staff to shine in their roles as animal caregivers. You'll craft classroom presentations for our students that transform complex concepts into practical skills that make a real impact. And you'll create engaging and effective resources to share with our network of spay/neuter clinics (and beyond!) to make a significant difference for cats and dogs nationwide.

With your project management savvy, a keen eye for accuracy and consistency, emotional intelligence and knack for creativity, you'll shine as a key member of our go-getting team.

• The Manager, Educational Content & Design reports directly to the Director, Educational Content and has no direct reports.

Where and When You'll Work

• The position is an on-site role and reports to the ASPCA Spay/Neuter Alliance campus in Asheville, NC.

• Typical hours are 8 a.m. to 5 p.m., Monday to Thursday and 8 a.m. to 12 p.m. on Fridays. This role requires flexibility in schedule to accommodate program needs, which could include varied daily shifts, weekends, evenings and holidays. Schedules are subject to change at the sole discretion of the ASPCA.

• Ability to travel up to 5% as needed

What You'll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target range for this position is $28.85 - $31.25 hourly.

Benefits

At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.

• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.

• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.

• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

For more information on our benefits offerings, visit our website.

Responsibilities:

Responsibility buckets are listed in general order of importance. They include, but are not limited to:

Internal Resource Library Management

• Create and format internal-facing documents, standard operating procedures, staff training and employee resources

• Ensure accuracy, quality, and consistency across internal documentation

• Oversee documentation workflows for ASNA staff, including review and updates

• Manage the internal resource library to ensure materials are current, accessible and easy to use

Visual Design

• Design and format external-facing teaching resources, marketing materials and presentations to clearly communicate information and reflect the ASPCA brand

• Design campus signage to create a cohesive visit experience

• Simplify complex concepts, data and stories into informative, digestible, visually engaging materials that clarify our mission and maximize our impact for our internal and external audiences

• Collaborate with Creative Strategy & Branding to ensure all assets and collateral are visually consistent and adhere to the ASPCA Brand Book

Administrative

• Participate and contribute updates during team and departmental meetings and work cross-functionally with other members of the team

• Engage in consistent and regular reporting to manager, including giving and receiving effective feedback

• Other responsibilities as required by manager

Professional Development and Organizational Support

• Commit to operating in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact

• Fully engage in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting

• Actively seek individual development opportunities in relation to job function

• Participate in assigned ASNA department and program specific projects, cross-departmental working groups, and any other assigned commitments to support ASPCA's 2030 goals

• Under the supervision of the DOL, and in respect to related job duties under the Programs Team umbrella, ensure:

• Program policies and strategies that support ASNA's high standards of quality and best practices

• All aspects of operations are enforced with campus-wide consistency and adherence to all federal, state and local regulations

• A positive learning environment across campus supportive of ASNA culture

• Perform all other duties as assigned by the Director, Educational Content or the ASNA Senior Leadership Team

Qualifications

• Excellent eye for detail

• Fluency in Microsoft PowerPoint, Word and Excel required

• Strong sense of written language

• Ability to meet deadlines and work quickly under pressure

• Ability to process constructive artistic feedback and work independently

• Ability to share knowledge and train others in best practices and protocols

• Excellent organizational, project management and time-management skills required

• Exemplifies the ASPCA's Core Values:

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team - that we are stronger together

• Seeks to Elevate others and reimagine what is possible

• Focuses on Impact, specifically making change for animals

Education and Work Experience

• High School Diploma, GED or equivalent

• 3+ years of professional experience in graphic design or bachelor's or associate's degree in related field required

• Experience with Adobe InDesign, Photoshop, and Illustrator required

• Experience with branding and ability to adhere to company design guidelines for brand, style, colors, fonts, etc. required

• Experience in photography and/or videography, including Premiere Pro, a plus

• Experience working in Canva or similar software a plus

• Portfolio must be submitted with application to showcase recent engaging design work

Stay Connected - Join Our Talent Community

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.

Language:

English (Required)

Education and Work Experience:

High School Diploma, GED, or Equivalent Experience