Manager - Revenue Recovery | HME | DME

Location:

Avera Downtown Building-Sioux Falls

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

This position will focus on HME (Home Medical Equipment) | DME (Durable Medical Equipment). Experience with HME, DME and Brightree a plus!

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for aged accounts receivable (AR) follow up & denial review and appeals processes across assigned facilities at Avera. The Manager will develop and implement proactive practice procedures, tools, workflows to effectively provide a standardized approach to best manage inventory and revenue. This leader is responsible for setting department specific goals that align with the Revenue Cycle strategic plan. A successful leader uses employee engagement, development and anticipated staffing resources to accomplish these goals. A successful manager works effectively and collaborates with a variety of department leaders to understand complex issues and deliver creative solutions.

What you will do

• This position serves in a key leadership role to implement, monitor and facilitate improvement in the overall quality, timeliness and accuracy for department functions.
• Work closely with next level leaders and other department leaders to implement new processes.
• Create performance standards and holds employees accountable to standards through coaching, teaching and establish staffing levels and work with recruitment to identify and onboard individuals with diverse skills.
• Collaboration with other department leaders to review identified trends and implement workflow that follow best practice and drive efficiency.
• Identify reporting needs and work with Decision Support and IT on report design and implementation.
• Review the KPI's to identify trends and areas of opportunity and create action plans with supervisors and team members to optimize.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Bachelor's in business, economics, management, accounting or related field; or three to four years of related experience and/or training; or an equivalent combination of education and experience.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.